Employee Relations Manager

7 days ago


Doha, Qatar Qatar Airways Full time

**About the role**
We are hiring for your skills to be a part of the HR Employee Relations (ER) in its transition to becoming Qatar Airways (QR) Group HR’s Center of Excellence and provide business solutions involving high profile and complex HR-related cases. You will direct, manage and streamline ER activities, including policies and procedures across the QR Group. You will act as the focal point for all HR-related reviews to receive, assess, re-direct, analyze and resolve employee grievances and appeals. You are to manage the ER activities that are handled by ER Specialists. You will ensure regular monitoring and auditing of the HR reviews handled by the ER team.

Your other operational duties would include:

- Managing the operations of the ER unit and actively working on improving its processes and procedures.
- Managing the review of various complaints regarding violations to QR Group HR policies and regulations, efficiently with mínimal supervision.
- Acting as the central point for reviews, receiving, controlling and monitoring the timelines and quality of reviews done by the ER Specialists, ensuring a fair and standardized approach in conducting reviews.
- Acting as an impartial party to ensure fairness and transparency throughout the review process.
- Conducting reviews and gathering the information required to complete reviews that at times can be highly sensitive.
- Communicating with other departments, as and when needed for the purpose of review, and conducting effective formal and informal conclusive interviews.
- Presenting case overviews to stakeholders, management and peers, and proactively updating the management on major, or highly sensitive cases.
- Working closely with HR Business Partners, corporate security, corporate legal and internal audit on investigations, ethics compliance and risk management, and advising senior management on investigation outcomes and recommendations.
- Serving as a trusted advisor to senior leaders and HR on performance management, disciplinary issues, and terminations.
- Managing and coordinating compliance or any other special projects and workplace initiatives as a result of reviews, and as assigned by the HR management.

**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**About You**

We are looking for a passionate and experienced professional to join the Employee Relations Team.
- Minimum qualification of bachelor’s degree or equivalent is essential.
- Minimum of 7 years job-related experience is required.
- Demonstrate excellent communication skills.
- Strong substantive knowledge of a full range of Qatar and international employment laws, including emerging trends in social media, data privacy, and employee investigations.
- Experience in investigating complex employment complaints and advising management on outcomes and recommendations.
- Ability to think strategically and give practical, firm, actionable advice in the face of ambiguity, uncertainty, emotion, and disagreement.

**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to Apply



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