Air Freight Specialist

5 months ago


Doha, Qatar Aramex Full time

**Job Title
**Reporting To**

Freight Specialist - Air freight

Product Manager

**Department**

**Job Location**

Freight

Doha - Qatar

**Purpose of the Job
Focal Point of Contact with clients for freight related requests. Follow the end to end customer profile and maintain existing business. Procure the best rates from the airlines after identifying the best solution for the customer.

**Responsibilities**:

- Provide Freight solution to the customer
- Develop relation with the customer
- Support client for any claim, payment issues or pending shipment.
- End to end follow up on shipment life cycle
- Provide support for the sales, to quote client and Follow on business award.
- Coordinate with multiple stakeholders internally
- Negotiate rates with carriers / agents and offices
- Achieve the overall freight numbers for the customers assigned.
- Report any failure to the line manager and ensure client is updated on time.
- P&L monitoring and Job invoicing.
- Handle freight enquiries, quotations and coordination with local and international clients.
- Ensure improvement in on time delivery performance of the trade-lanes serviced by Aramex.
- Ensure Cargo wise adoption & milestone status update integrity is 100%
- Monitor & manage airlines relations on a station level for a better buying power and lead negotiation of Ad-hoc or contracted rates to provide more competitive rates to customers.
- Coordinate with regional pricing desk for RFQs, projects & tenders whenever required

**Job Requirements (Experience and education)
- Bachelor’s degree in business or any other field
- 2-3 years of relevant working experience in the Air Freight Forwarding industry
- Knowledge about global trade-lanes, airlines & air freight solutions
- Experience in Customer service and handling Key business client, airline & rate negotiation
- Cargo wise experience preferred.
- Excellent MS office skills: Word, Excel and Power Point

**KPIs
- Revenue Growth per product
- GP % per product
- Win ratio
- On time billing

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.



  • Doha, Qatar Candidzone Full time

    Location : Rozenburg, Near schiphol airport, Netherlands - Must have Experience in the freight & logistics industry in the Netherlands. - Dutch language fluency will be an advantage - Strong experience in air and ocean freight forwarding. - Fully committed to achieving highly competitive objectives. The client specializes in offering comprehensive freight...

  • Sea Freight Specialist

    2 months ago


    Doha, Qatar Aramex Full time

    **Purpose of the Job**: As a Sea Freight Specialist at Aramex, you will serve as the primary point of contact for clients regarding sea freight inquiries. Your role is crucial in maintaining strong client relationships while delivering customized freight solutions to meet their specific needs. You will play a pivotal role in procuring competitive rates,...


  • Doha, Qatar Oceanic Resources International Ltd Full time

    **Business Development Manager - Air & Sea Freight - Qatar** **The Client**: Our client is a SME forwarder, with a presence across GCC, looking to expand their client portfolio across the region. The main focus will be in Sea Freight, Air Freight, Land Transport & Project Logistics. **The Role**: Managing the complete sales cycle from identifying...


  • Doha, Qatar Dunes International Trading Company Full time

    **Operations/Procurement Specialist** A leading trading company specializing in corporate and promotional giveaways is actively seeking to expand its team with a talented Operations/Procurement Specialist. We are looking for individuals with the following qualifications and skills: - Strong Negotiation, Communication, and Interpersonal Skills: Effective...


  • Doha, Qatar DHL Full time

    **Document Controller/Dispatch Specialist** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then...


  • Doha, Qatar Qatar Airways Full time

    The air cargo industry is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our vision, we...


  • Doha, Qatar Dhara Consulting Group Full time

    Today - Secret - Unspecified - Unspecified - Doha, Qatar** (ON-SITE/OFFICE)** - The **Traffic Management Specialist** arranges the shipment of Pre-positioned War Reserve Material (WRM) cargo to various worldwide destinations via air, land and sea. The Incumbent must comply with all applicable International and Federal Transportation Laws, Regulations,...


  • Doha, Qatar DHL Full time

    **Industrial Project Specialist** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time...


  • Doha, Qatar That's Living Group - Qatar Full time

    **Summary**: The Logistics Specialist plays a crucial role in ensuring the smooth and efficient operations of logístical processes within an organization. This position requires a deep understanding of international trade regulations, customs documentation, and shipping methods. The Logistics Specialist is also responsible for coordinating with suppliers,...


  • Doha, Qatar Qatar Airways Full time

    About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...


  • Doha, Qatar Cargotrans LLC Full time

    We are Hiring! Position: Salesperson / Pricing Specialist Qualification: - Background in freight forwarding/logistics/clearance process in Qatar. - Transferable visa and can start immediately - Positive attitude and good team spirit is a MUST Good Luck! Ability to Commute: - Doha (required)


  • Doha, Qatar Qatar Airways Full time

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we launched our VISION 2027 Roadmap as part of The Next Generation programme. The...


  • Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...


  • Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...


  • Doha, Qatar Qatar Airways Full time

    The air cargo industry is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our vision, we...


  • Doha, Qatar Qatar Airways Full time

    The air cargo industry is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our vision, we...

  • Cargo Claims Officer

    3 months ago


    Doha, Qatar Qatar Airways Full time

    The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change. To support our vision, we...


  • Doha, Qatar Qatar Airways Full time

    About the role We are looking for a Digital Connectivity Specialist to join our growing Cargo Customer Experience team. One of the role’s requirements is robust problem-solving skills and a proactive, precise and data-driven mindset for delivering digital projects for QR Cargo while working alongside network stakeholders (QR offices, GSA, GHA, IATA,...


  • Doha, Qatar DHL Full time

    **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

  • Cargo Sales Manager

    5 months ago


    Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...