Helpdesk Coordinator

**Job Title: IT Helpdesk Coordinator** **Responsibilities**: 1. ITSM Ticketing Management: - Monitor and manage incoming IT service requests and incidents through the ITSM ticketing system. - Prioritize and assign tickets to appropriate teams or individuals. - Ensure timely resolution and follow-up on open tickets. 2. ITSM Tool Experience: - Utilize ITSM...

**Job Requirements**: - Bachelor’s Degree level education - Minimum 2 years working experience in a call center/helpdesk type role - Strong Interpersonal skills, initiative, analytical thinking, decision-making and leadership abilities. - Perfect command of spoken and written English - Knowledge of quality standards like ISO 9001, ISO 14001 and OHSAS...

**Requirements** - Experience with call center / helpdesk coordinator - With knowledge about CAFM - Can read and write Arabic **Job Types**: Full-time, Permanent Application Question(s): - attached your updated CV and answer the pre-screening questions - Mobile # - Are you currently working? **Language**: - and write Arabic? (required)

Knowledge of MEP, ELV systems is highly preferred - Attend phone calls, receive complaints and action as per the procedures - Resolve helpdesk service calls using documented procedures. - Develop and manage internal and external support documentation. **Job Types**: Full-time, Permanent **Salary**: QAR3,000.00 - QAR5,000.00 per month **Language**: -...

Overview: Job Title: Helpdesk Administrator ILocation: Doha QatarJob Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract in DohaQatar.The job responsibilities include but are not limited to:Provide Tier 1 technical support (performing initial trouble...

We are looking to hire a dynamic CAFM Helpdesk Coordinator (Arabic bilingual )to join our respected organization. - The CAFM Helpdesk Coordinator shall be of a supervisory level or above and shall meet the following criteria: - Experience in a wide range of software packages including Microsoft Office - Good understanding and knowledge of hard & soft FM...

Must be fluent in English and Arabic - Must have at least 3 years

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

Job Purpose The main purpose of this position is to provide administration support to the Facilities Manager and team. This position involves maintaining a range of administrative duties and support the completion of facilities management site inspection reports and key deliverables. **Responsibilities**: - Maintain facilities management administration...

About you As a Revenue Management Operations Coordinator, you will Act as a first level helpdesk and attend to queries related to Reservation and Ticketing, Flight Schedules and Global Distribution System (GDS) and resolve them accordingly to achieve the highest level of customer ex erience. Other key responsibilities - Updating Amadeus Office ID...

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

**Facilities Administrator Job Description** **Job Summary** The main purpose of this position is to provide administration support to the Facilities Management Team. To maintain efficiency and administration systems, looking to improve and develop where necessary. A strong communicator who can receive and process various request in an efficient way and in...

University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master’s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and...

**QUALIFICATION**: - BACHELOR OF COMPUTER / IT - ARABIC CANDIDATE - CUSTOMER SERVICE - EXPERIENCE WITH IT TICKETING SYSTEMS IS PREFERED - ITIL V4 ONLY IN DOHA - **ONLY ARAB**_ **JOB DESCRIPTION**: - Primary duties will be to provide 24/7/365 Tier 1 Phone support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements...

Roles and responsibilities 1. System Design and ArchitectureNetwork Design: Design and configure networks, ensuring they meet the needs of the organization. This includes local area networks (LAN), wide area networks (WAN), and wireless communication systems.Infrastructure Planning: Develop and implement plans for data center architecture, servers, storage,...

Role PurposeThe Shop Manager is responsible for leading and managing the store operation to deliver the highest standards of customer service and to maximize sales and profitability in line with the company's objectives. He/She is also responsible for the inventory, maintenance, and external appearance of the shop.ResponsibilitiesDetect, anticipate, and...

Ø Supervise and lead the facilities activities. Ø Plan and schedule maintenance activities, including preventive and corrective maintenance. Ø Conduct regular inspections of facilities to identify and address maintenance needs. Ø Coordinate with external contractors for specialized repairs and projects. Ø Manage and track maintenance budgets and...

**Department** IT Telecommunications Ras Laffan Industrial City **Primary purpose of job** Accountable to designs, develops, and implements state-of-the-art telecommunications technology architectures and solutions for optimal availability, resiliency, and scalability of telecommunication infrastructure to integrate and deliver **Experience &...

**Department** IT Telecommunications Ras Laffan Industrial City **Primary purpose of job** Accountable to designs, develops, and implements state-of-the-art telecommunications technology architectures and solutions for optimal availability, resiliency, and scalability of telecommunication infrastructure to integrate and deliver **Experience &...

Roles and responsibilities Trace Systems is actively recruiting for a Chat Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.The job responsibilities include, but are not limited to Support the day-to-day management, operation, maintenance and administration of communications and IT systems and...