Freight Operation
7 months ago
We are currently seeking a skilled and motivated Freight and Customer Service Officer to join our team and contribute to our commitment to exceptional service and efficient freight management.
As a Freight and Customer Service Officer, you will play a pivotal role in managing the logistics and customer service aspects of our freight operations. You will be responsible for ensuring seamless coordination between various stakeholders, handling inquiries, and overseeing the smooth movement of freight from origin to destination while maintaining exceptional customer satisfaction.
Responsbilities:
- **Freight Coordination**: Coordinate and manage freight movements, including scheduling, tracking, and ensuring timely delivery.
- **Customer Service**: Address customer inquiries, resolve issues, and provide proactive communication regarding shipment status, delays, and any relevant information.
- **Documentation and Compliance**: Ensure all necessary documentation, permits, and compliance requirements for freight transportation are accurately prepared and maintained.
**Salary**: QAR3,000.00 - QAR4,250.00 per month
**Experience**:
- Freight and customer service: 4 years (required)
**Language**:
- write english (required)
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