Baggage Supervisor
2 days ago
About Role:
As a Baggage Supervisor, you will be esponsible for ensuring that manpower and equipment are allocated, arranged and deployed for handling the operations for every shift in all zones according to the requirement.
You will have to ensure all operational staff work towards achieving the targeted Baggage Key Performance Indicators (KPIs) adhering to Safety requirements.
Accountabilities:
In your day to day operations you will be:
- Preparing allocation of manpower and equipments for the Baggage Team Leader (BTL), GHA III, GHA II and GHA I for arrival and departure flights.- Preparing Baggage Arrival Timing report as per the arrival bags handled and send to Baggage Officer on shift for further escalation and reporting.- Reguarly interacting with QAS BOC for load planning, misconnection messages, special handling messages like AVI, VIP, and SWP and ensure the same is conveyed to the allocated BTL/GHA III on time to avoid discrepancies or mishandling of bags.- Ensuring adequate manpower/equipment are made available at transfer, arrivals, departure and at VIP Baggage area and BTLs at Baggage Hall area are prompt in BRS and bags are delivered to aircraft in the stipulated time.- Ensuring that the ULD used for the storage and transportation of baggage is as close as possible to the planned ULD count received from Load Control.- Reacting promptly and efficiently to power ALTEA/DCS/Sita Cute/BagScan disruptions in order to ensure continuous, safe and timely service delivery.- Ensuring to report any kind of discrepancies or irregularities related to Baggage Handling to the Baggage Officer on shift immediately so that it is immediately investigated and taken care of.
Be part of an extraordinary story:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, mo st rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
Qualifications
About You:
- Minimum of High School Qualification with 5 years of job-related experience.- Minimum 4 years of experience in the capacity as a qualified baggage Team Leader within the airline industry, of which 2 years should be on a supervisory level.- DGP course and QR RHC mandatory.- Sound understanding of the Baggage Operations and role of a Ground Handler.- Knwledge of Baggage Reconciliation system- Good command in both verbal and written. English communication,- Basic Supervisory and Interpersonal skills with the ability to interact, mentor and coach staff and representatives of multi-cultural ethnic backgrounds.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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