Director of Waterpark Operations

4 weeks ago

Doha, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time

**Rixos Qetaifan Island North**

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

**Director of Waterpark Operations**

The Director of Operations will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the park. The Director of Operations will take on responsibility for the waterpark in the absence of the General Manager.

**What’s in it for you**:

- Be part of a unique and complex resort in Qatar
- Take advantage of opportunities to be recognized for your professional contributions
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

**What you will be doing**:

- Develop, recommend, implement and manage the operational department’s annual and long-term goals
- Conduct daily briefing with management on current key activities
- Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
- To manage operational efficiency in the Waterpark to enhance the Guest experience and reduce operational costs
- Anticipate and address guest issues, establish proactive processes to promote guest satisfaction
- Communicate in an effective and timely manner with General Manager
- To manage emergency situations that may arise in order to minimize possible damage, loss, or injury to any guests, Heartist or Company property
- To regularly observe the team in the operation, review operational performance and lead the team to success
- Be visible around the waterpark and show an active interest in our colleagues’ welfare
- Oversee Aquatics, Attractions, F&B, Merchandise, and Park Services operations and support security team in achieving overall efficiency and safety in the waterpark

**Your experience and skills include**:

- High School / College diploma or equivalent qualifications
- Minimum of 2-3 years of similar experience
- High degree of professionalism with a strong understanding of hotel operations and business acumen
- Excellent reading, writing and oral proficiency in English language
- Ability to communicate in a local language where the hotel operates is desirable
- Strong leadership, interpersonal and training skills
- Ability to lead expatriates and local colleagues effectively
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations

**Your team & working environment**:
At Accor, we are Heartists

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding

**Our Commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, and dare to challenge the status quo
**#BELIMITLESS

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