Manager Clinical Governance

2 weeks ago

Doha, Qatar Qatar Airways Full time

About the role

As Manager Clinical Governance, you will be expected to Support the Qatar Airways’ Medical Leadership to ensure that the Medical Division continuously improves the quality of its service and safeguards the high standards of care by creating an environment in which excellence of clinical care will flourish whilst maintaining National and International Medical Regulatory standards.

Accountabilities
- Plans, develops and reviews administrative Policies, Procedures and Clinical Guidelines to ensure
- patient safety is assured in all Medical Division activities and are in keeping with the Company’s safety
- management system, and is responsible to ensure these are reviewed regularly.
- Develops a strategy to ensure any shortfalls and near misses noted in clinical treatment protocols compared to case presentation are identified and addressed. Looks at types of medical cases (such hypertension, anxiety, that are commonly presenting to the department) and ensures that best practice
- guidelines are drawn up for all commonly presenting conditions.
- Identifies and manages departmental risks by performing risk assessments and suggesting control
- measures for example for handing of infectious body fluids and ensuring universal precautions are being
- used.
- Develops a medical asset management programme and ensures all equipment is calibrated.
- Develop a training programme to upskill operational and safety managers on medical regulatory issues.
- Ensure that the departments strategic goals, with a focus on patient safety and cost containment are met.
- Ensures that all medical services being delivered are up to or exceed the set standards.
- Oversees that all medical records and patient notes are complete, held securely and are audited.
- Work closely with QR Information Technology and procurement departments to identify and establish a Decision Support tool and Health Information System that is fit for purpose and capable of capturing Key Performance Indicators.
- Ensure that regulatory documentation is complete, appropriate and regularly reviewed.
- Reviews provider performance and ICD codes and ensures that guidelines are both in place and being followed.
- Ensure Departmental activities and guidelines are in keeping with local and international standards such as, and not limited to, those guidelines set forth by Qatar’s Ministry of Public Health, NICE, Australian Medical Colleges by regularly reviewing relevant websites and publications.
- Establish the department or teams’ objectives and priorities to align with and support business objectives.
- Regularly evaluate the department or teams’ objectives, plans, procedures and practices, and makes appropriate changes if needed.
- Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.

**Qualifications**:
About you

You will possess:

- Bachelor’s Degree or equivalent with Minimum 8 years of job-related experience

- A recognized qualification in Medical Administration or equivalent.
- Hospital or Medical department management experience.
- Experience working in Commercial or Industrial/Military setting.
- Management -10 years of job-related experience required
- Aviation medicine/Regulation experience
- Command of English language
- Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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