Director Service Portfolio Management
1 week ago
Our mission is to be the preferred IT Services and Solutions provider in the Middle East and North Africa.
For our employees, this means working in a team committed to service excellence and continual innovation in a fast-paced and dynamic work environment.
We’re looking for passionate, self-motivated, and creative team players who want to work hard and be rewarded. If this sounds like you, we’d like to hear from you.
**WHAT CAN MEEZA OFFER YOU?**
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- **MEEZA is committed to providing thought leadership that will enable our employees to be involved in bringing global firsts to the market.**
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- **MEEZA is one of the fastest growing technology companies in the Middle East which means an exciting and rewarding work environment for our employees.**
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- **MEEZA is playing a key role in the transformation of Qatar into a knowledge-based society which means our employees can make a real impact.**
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- **MEEZA is committed to developing our team; we provide opportunities to develop your skills, further your career and achieve your goals.**
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- **MEEZA is not just about hard work; the company remains true to its entrepreneurial roots and has a young and passionate team that is just as devoted to having fun as they are to delivering service excellence.**
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- **MEEZA offers market-leading benefits packages.**
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**IMPORTANT STEPS TO FOLLOW**:
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The primary responsibilities of the **Director Service Portfolio Management**:
- Define the product strategy and roadmap that facilitates the delivery of revenue, EBIT, and market share targets
- Manage the entire service/product line life cycle from strategic planning to tactical activities
- Specify market requirements for current and future services by conducting market research supported by ongoing visits to clients and prospects
- Drive solution set across service development teams (primarily ITS, Strategic Suppliers, Sales, and Marketing) through market requirements, service development through to service end of life (EOL)
- Develop, publish and maintain the MEEZA Services catalogues (Business and Technical)
- Develop and implement a company-wide go-to-market plan, working with all departments to execute
- Manage cost model including service/product P/L and set pricing that meets with corporate financial targets
- Analyse potential partner/supplier relationships for existing and developing services
- Ensuring the Service Portfolio Management process is performed as designed
- Maintain a detailed view of the competition (Local, Regional, and Global)
**Knowledge, Skills & Experience**:
- 8+ years at the management level acting in a strategic capacity
- 5+ years in product management role/function in services-based business, preferably technology
- Demonstrated success in the conceptualisation, development, and launching of IT services
- Excellent financial analysis skills including managing product/service P/L and associated cost models
- Comprehension of technology and process frameworks including ITIL
- Excellent negotiation skills and proven track record in strategic partner arrangements
- Excellent written and verbal communication skills
- Excellent presentation skills to large audiences
- Proven ability to influence cross-functional teams without formal authority
- Completed complex analysis of business requirements making recommendations up to the executive level
**Education**:
- University degree in business administration or computer/technology-related field
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