Customer Service Assistant

6 months ago


Qatar Talent Pal Full time

Customer Service Assistant(Job Number: CUS000013)

Description
- Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source
- Maintain a customer database by collecting clients’ information and recording it in an accurate manner, and log details of customers’ inquiries, comments and complaints, as well as the action taken for future reference
- Ensure that the brands’ and companies’ policies and procedures are respected as requested by the Manager and that customer service standards are being portrayed, established and complied at all times
- Greet every customer as he/she enters the shop, release them from their purchase bags in order to allow a smooth shopping experience
- Call customers after the delivery service in order to get feedback and monitor customer satisfaction
- As requested, perform the duties of the Cashier including the opening and closing of the shop
- Handle customers/staff announcement, and ensure appropriate music is being played at the right volume
- Monitor fitting rooms on an on-going basis in order to ensure their cleanliness and tidiness at all times

**Qualifications**:

- Bachelor's Degree is a plus
- 2 years of experience in retail industry; experience in Customer Service is a major plus
- Active participation in at least one sporting activity and strong knowledge of sporting events and products
- Fluency in English
- Proficiency in MS Office
- Attention to details: level 2
- Communication Skills: level 2
- Cultural Awareness: level 2
- Customer Focus: level 2
- Decision Making: level 1
- Initiative: level 2
- Teamwork: level 2

Organization: Decathlon

Primary Location: Qatar-Qatar, Villaggio Mall

Schedule: Full-time

Unposting Date: Ongoing

This job has been sourced from an external job board.



  • Qatar Talent Pal Full time

    Principal Customer Success Services Engineer, DB (Kuwait)-230002WY **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Customer Success Services (CSS)/ Success Services Engineer (SSE)** **Location**:Kuwait - Gulf Region **Oracle Customer Success Services (CSS)** Oracle Customer...


  • Qatar RIXOS Full time

    **Company Description** Rixos Qetaifan Island North** Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination....


  • Qatar QNB Full time

    **Business Unit** - QNB - Qatar- **Division** - Retail Banking- **Department** - Retail Banking- **Country** - Qatar- **Closing Date** - 30-Jun-2025**About QNB**: Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s...

  • Operations Assistant

    6 months ago


    Qatar Amentum Full time

    **Operations Assistant**: - R0102999 - Al Udeid, Qatar - Full time - Add to favorites Favorited View favorites ***: Amentum is seeking a Operations Assistant for a position located at Al Udeid Air Base in Qatar supporting the Air Force. The Operations Assistant will be responsible for the following, including, but not limited to: Customer Service Support -...


  • Qatar Newrest Full time

    **Preferably**: Able to communicate Hindi 1.Responsible for sourcing, procurement and supplier management function. 2.Coordinate with the client and property owners for rental agreements and contract legislations. 3.Responsible for maintenance of company vehicles and on time renewal of registrations and Insurances. 4.Carries out various activities...


  • Qatar Talent Pal Full time

    **Forensics and Incident Response CSM Requirements**: - Experience with advanced computer exploitation methodologies - Ability to synthesize data from multiple sources and present concise, relevant information to a non-technical audience - Experience with FireEye products, highly desired - Experience with a scripting language such as Perl, Python, or other...


  • Qatar Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...


  • Qatar Marriott International, Inc Full time

    **Job Number** 23155625 **Job Category** Food and Beverage & Culinary **Location** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...

  • Assistant Manager Ccs

    7 months ago


    Qatar Talent Pal Full time

    **Job Number** 23202720 **Job Category** Sales & Marketing **Location** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the property’s Banquets/Catering Department in the property's...

  • Assistant SPA

    7 months ago


    Qatar Talent Pal Full time

    Assistant Spa & Health Club Manager An Assistant Spa and Health Club Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual revenue targets. **What will I be doing?** As an Assistant Spa and Health Club Manager, you will be...


  • Qatar Marriott International, Inc Full time

    **Job Number** 23142300 **Job Category** Housekeeping & Laundry **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in the oversight of the daily shift operations of Housekeeping,...


  • Qatar Marriott International, Inc Full time

    **Job Number** 24099431 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...


  • Qatar Malomatia Full time

    **Position Overview**: The Customer Experience Engineering Manager for malomatia’s Contact Center plays a crucial role in optimizing customer interactions and ensuring seamless operations within the contact center environment. This role involves overseeing a team of engineers and consultants dedicated to enhancing customer experiences through technology,...

  • Service Engineer

    2 months ago


    Qatar Atlas Copco Services Middle East SPC Full time

    **Service Engineer**: - Functional area: Service- Country: Qatar- City: Qatar- Company name: Atlas Copco Services Middle East SPC- Date of posting: Nov 7, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...


  • Qatar Qureos Inc Full time

    **Position Type**: Full-time **Salary**: Competitive salary and benefits package **About the Company**: Dhofar Global Tr WLL is a leading distribution and logistics company based in Dubai, UAE. We specialize in providing high-quality products and services to our clients in the Middle East region. We are currently seeking a highly motivated and experienced...


  • Qatar Qatar International Plastic Factory Full time

    Responsibilities: - Storekeeping: - Manage inventory levels, including receiving and storing products. - Organize and maintain storage areas for easy access and inventory control. - Prepare and maintain records of stock movements and inventory reports. - Administrative Assistance: - Assist with bookkeeping and financial recordkeeping tasks of rented...

  • Service Engineer

    6 months ago


    Qatar Kinetic Full time

    **Kinetic** is working with a leading **Medical Device** company who are hiring a **Service Engineer** to be based in **Qatar**.** *** **The main responsibilities will include but not limited to**: - Responsible for troubleshooting, installation, maintenance, and repair of designated equipment. - Completing Preventative Maintenance and field...

  • Service Advisor

    2 months ago


    Qatar Al-Futtaim Full time

    **Job Requisition ID**:165111 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

  • Assistant Manager 2

    6 months ago


    Qatar Talent Pal Full time

    Assistant Manager 2 - Qatar - Mass Recruitment(Job Number: ASS000165) Description - Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standards - Communicate sales plans and targets to the Shop/Department team, monitor performance on an on-going basis and suggest corrective...

  • Assistant Accountant

    7 months ago


    Qatar U GROUP Full time

    **Position Overview**: As an Assistant Accountant, you will play a crucial role in supporting the financial operations of our events. This position offers an exciting opportunity to gain valuable experience in accounting while working in the dynamic and fast-paced environment of the events industry. **Key responsibilities for this role would include**: -...