Assistant Park Services Manager

6 months ago

Qatar RIXOS Full time

**Company Description** Rixos Qetaifan Island North**

Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.
**Job Description** Assistant Park Services Manager**
- Ensure that all safety policies and procedures are enforced in the department
- Identify, develop, and conduct all staff training programs, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare and complete all daily or monthly reports also ensuring that the monthly document retention is completed
- Ensure that there are always sufficient supplies available and give account for month end supplies to be ordered for the housekeeping department
- Plan, schedule, organize, and oversee work to ensure proper coverage, timely completion, and satisfactory performance
- Schedule routine inspections of washrooms and public areas, coach employees on deficiencies, and provide corrective action where appropriate
- Promote housekeeping quality initiatives by conducting inspections
- Inspect the environment within the organization to ensure it meets the minimum best practice throughout the organization
- Stand-in for any member of staff that is unavailable to carry out their duties to prevent any unfilled gap
- Ensure that guests enjoy impeccable services offered by the team members in a timely manner
- Listen to customers’ complaints and ensure that the complaints are addressed efficiently and effectively
- Maintain good relationship with managers of other units in the organization

**Qualifications**
- Bachelors’ Degree in Hospitality Management
- Minimum 3 years of experience preferably in a similar capacity
- Good reading, writing, and oral proficiency in the English language
- Proficient in MS Excel, Word, & PowerPoint
- Ability to work under pressure
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills

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