Instant CCS Manager

1 month ago


Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time
Job Summary

Promote brand awareness and ensure timely resolution of guest requests. Prioritize and resolve outstanding issues from the previous day. Accurately record and relay messages. Follow up with guests to ensure satisfaction. Attend daily lineups and greet guests in the lobby as assigned.

Key Responsibilities
  • Assist management in hiring, training, and evaluating employees.
  • Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Complete safety training and certifications.
  • Follow company policies and procedures.
  • Welcome and acknowledge guests according to company standards.
  • Anticipate and address guest service needs.
  • Develop and maintain positive working relationships with others.
  • Ensure adherence to quality expectations and standards.
Requirements
  • High school diploma or G.E.D. equivalent.
  • At least 2 years of related work experience.
  • At least 2 years of supervisory experience.
About The Ritz-Carlton

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.



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