Guest Services Director
4 days ago
The Assistant Guest Relations Manager plays a vital role in ensuring exceptional customer experiences at Marriott International. This position requires a highly skilled and experienced professional to lead the Front Desk operations, handle guest complaints, and resolve issues in a timely and professional manner.
Key Responsibilities:
- Lead the Front Desk team to deliver outstanding customer service
- Manage guest relationships and resolve complaints in a fair and efficient manner
- Supervise daily operations, including check-in/check-out procedures, room assignments, and maintenance requests
- Collaborate with other departments to ensure seamless guest experience
- Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
- Bachelor's degree in Hospitality or related field
- Minimum 2 years of experience in hotel management or related field
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and multitask effectively
- Strong problem-solving and conflict resolution skills
-
Guest Services Director
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking a highly skilled and experienced Night Manager to join our Front Office and Guest Services team at lxbfYeaa. The successful candidate will be responsible for leading a team of front desk staff, ensuring seamless guest check-in and check-out processes, and providing exceptional customer service.AccountabilitiesThe Night Manager will be...
-
Hotel Service Excellence Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full timeWe are seeking a seasoned professional for the position of Hotel Service Excellence Director at our luxury hotel in Doha, Qatar.The successful candidate will be responsible for delivering exceptional guest experiences, ensuring high levels of satisfaction and loyalty among our guests.This role requires a strategic thinker who can lead and motivate a team to...
-
Service Director
9 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeRaffles Doha is committed to providing a positive and supportive work environment that fosters growth and development. As a Service Director, you'll play a key role in delivering exceptional customer experiences and driving business growth.You'll work closely with our management team to develop and implement strategies that enhance customer satisfaction and...
-
Guest Service Officer
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeDuties and responsibilities related to the Guest Service Officer - Spa role:Greet and welcome guests as they arrive at the spa. Ensure a smooth and efficient registration process while providing a warm and friendly first impression.Coordinate and manage spa appointments. Ensure accurate scheduling of treatments and services, accommodating guest preferences...
-
Guest Experience Lead
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotel Full timeAbout the Role:As a Hotel Cleanliness Director at Hyatt Hotel, you will be responsible for developing and implementing strategies to improve guest satisfaction and loyalty through exceptional cleanliness and quality of service.Key Responsibilities:Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and...
-
Guest Services Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar City Centre Rotana Doha Full timeJob DescriptionWe are seeking highly motivated and guest-focused professionals to join our Front Office team as Bell Attendants. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring our guests have a memorable stay.Your role will include:Guest Reception: Greet guests in a professional and friendly...
-
Guest Services Representative
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeDo you have a passion for delivering exceptional guest experiences? Are you committed to providing outstanding customer service? We are seeking a Guest Services Representative to join our team at InterContinental Doha The City.About the Role:Provide warm and personalized welcome to guests upon arrival, ensuring a smooth check-in process.Maintain effective...
-
Guest Services Representative
17 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeResponsibilities and QualificationsWe are seeking a Guest Services Representative to join our team at Raffles Doha. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, including responding to their inquiries, resolving issues, and making recommendations to enhance their stay.Key qualifications...
-
Guest Service Officer
13 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeHyatt Guest Service Officer - Front Office in DOHA, QatarDescription:Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad...
-
Guest Services Representative
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeAbout UsMandarin Oriental, Doha is a leading luxury hotel brand with properties around the world.Our hotels are known for their exceptional service, stunning design, and prime locations.We are committed to creating memorable experiences for our guests and providing opportunities for our colleagues to grow and develop.About the RoleWe are seeking a highly...
-
Guest Service Officer
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeAbout Hyatt Regency Oryx DohaWelcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes...
-
Technical Services Director
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar StarWings Trading and Contracting WLL Full timeStarWings Trading and Contracting WLL is seeking an experienced Technical Services Director to lead our technical services department. As a key member of our senior leadership team, you will be responsible for developing and implementing strategies to improve operational efficiency, customer satisfaction, and revenue growth.Key responsibilities include...
-
Ras Al Khaimah Luxury Guest Service Director
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar one5 Full timeGuest Relations Manager Job DescriptionWe are looking for a skilled Guest Relations Manager to join our team at the luxury hotel in Ras Al Khaimah. As a key member of our team, you will be responsible for leading the guest relations team and ensuring a consistent level of luxury service.Develop and maintain relationships with VIP guests.Lead and train the...
-
Guest Service Representative
9 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and ResortsOur Commitment to ExcellenceWe pride ourselves on delivering exceptional guest experiences by providing personalized service and exceeding expectations. Our team members around the world embody this commitment by striving to make every interaction with our guests a memorable one.We understand that our success is built on...
-
Guest Service Manager
9 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeAt Hyatt, we believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experiences making our guests' stay free from stress and filled with success. As a Reservations Manager, you will be part of our Reservations team and will be responsible for managing the...
-
Technical Service Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeRole DescriptionThe Technical Service Director will oversee the technical aspects of the Group's Uniform Department requirements.Key responsibilities include:Preparing specifications for the development and enhancement of uniform products.Developing technical sheets detailing every construction parameter, fabric, component, measurement, packaging, and...
-
Luxury Gift Services Director
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Cocoon Luxury Full timeWelcome to Cocoon Luxury:We are a dynamic and innovative gift wrapping service that delivers exceptional results for our clients. Our team of talented professionals works together to create stunning gifts that exceed expectations. We are seeking a Luxury Gift Services Director to join our leadership team and drive business growth.Job Overview:The ideal...
-
Guest Services Representative
9 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels - Middle East Full timeJob Description SummaryPremier Inn Hotels - Middle East is seeking a skilled and motivated individual to join our housekeeping team as a Housekeeping Room Attendant. In this role, you will be responsible for delivering high-quality guest room cleaning services and ensuring our guests have a comfortable and relaxing stay with us.The successful candidate will...
-
Guest Service Officer Role
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeAbout the JobThe Hyatt Spa is seeking a highly skilled and friendly Guest Service Officer to join our team. As a key member of the spa team, you will be responsible for ensuring that every guest has an exceptional experience from arrival to departure.Key Responsibilities:Greet and welcome guests as they arrive at the spa, providing a warm and professional...
-
Sales and Service Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full timeAnantara Hotels & Resorts is seeking an experienced Sales and Service Director to join our team. As a key member of our retail operations team, you will be responsible for driving sales to meet or exceed targets, implementing promotions, and upselling products and services.Responsibilities:Develop and implement sales strategies to drive revenue...