Guest Service Manager

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

At Hyatt, we believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experiences making our guests' stay free from stress and filled with success. As a Reservations Manager, you will be part of our Reservations team and will be responsible for managing the daily functions of the department and working closely with the Revenue Manager, Sales and Marketing Department, and other departments in Rooms Division to maximize room yield through inventory control while delivering exceptional customer service in line with the Hyatt Brand Standards.

About This Opportunity:

This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to develop your skills and knowledge and take on new challenges. You will be working closely with a team of experienced professionals who are passionate about delivering exceptional customer experiences.

Responsibilities:
  • Manage daily functions of the department
  • Develop and implement strategies to improve guest satisfaction
  • Collaborate with the Sales and Marketing Department to promote hotel services
  • Work closely with the Revenue Manager to optimize room yield
Requirements:
  • Exceptional interpersonal skills and ability to connect with guests
  • International experience in luxury hotel brands demonstrating adaptability to various cultures and environments
  • Desire to constantly learn and grow
  • Ability to work under pressure
What We Offer:
  • Competitive tax-free salary and benefits
  • Opportunities for career growth within the global company
  • Discounted rooms at Hyatt worldwide


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

    We are a global hospitality brand dedicated to caring for people so they can be their best.Company OverviewOur driving purpose is to listen, notice others, and extend meaningful gestures to consistently deliver distinct experiences. At Hyatt, we believe that empowering each colleague to be their authentic self creates memorable, personable experiences for...

  • Guest Service Manager

    9 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Merge Recruitment Agency Full time

    A largest Health club located in Doha - Qatar needs to hire the following position:Job Title: Guest Service Manager (Female)Job Description:Providing help & advice to customers using the club's services.Communicating courteously with customers by telephone, email, letter, and face to face.Investigating & solving customer problems.Handling customer complaints...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    Duties and responsibilities related to the Guest Service Officer - Spa role:Greet and welcome guests as they arrive at the spa. Ensure a smooth and efficient registration process while providing a warm and friendly first impression.Coordinate and manage spa appointments. Ensure accurate scheduling of treatments and services, accommodating guest preferences...


  • Doha, Baladīyat ad Dawḩah, Qatar Antal International Full time

    Antal International is a Luxury 5 star hotel in Doha seeking a seasoned Guest Experience Manager to lead our efforts in delivering exceptional guest experiences.About the Role:The ideal candidate will possess strong leadership abilities, exceptional communication skills, and a keen eye for detail. They will oversee the guest experience team, manage daily...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time

    About the RoleThis is an exciting opportunity to join our team as a Guest Relations Manager, where you will play a key role in delivering exceptional guest experiences and driving operational excellence.You will be responsible for ensuring seamless check-in and check-out processes, managing guest inquiries, and resolving complaints in a timely and...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    Company DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Job DescriptionThe...


  • Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full time

    Job DescriptionAs a Guest Services Representative at Management Solutions International MSI, you will be an essential part of our team, dedicated to delivering exceptional customer service and supporting our guests in various capacities. Your responsibilities will include:Key Areas of FocusCustomer Service Excellence: Deliver outstanding customer service,...


  • Doha, Baladīyat ad Dawḩah, Qatar Infinity Qatar Full time

    We are looking for a highly motivated and detail-oriented individual to fill the position of Hotel Operations Coordinator at Infinity Qatar. As a Lobby Host and Concierge, you will play a vital role in ensuring the smooth operation of our front office.Key Responsibilities:Manage reservations, seating arrangements, and guest preferences to ensure that guests...


  • Doha, Baladīyat ad Dawḩah, Qatar Gem Forest Hotel Nairobi - MGallery Collection Full time

    About UsGem Forest Hotel Nairobi - MGallery Collection is a vibrant new retail, commercial and residential development in the heart of Kenya's capital, offering luxurious accommodations, amenities, and services tailored to meet the needs of discerning travelers.Job SummaryWe are seeking an experienced Guest Services Coordinator to join our Front Office team....


  • Doha, Baladīyat ad Dawḩah, Qatar Merge Recruitment Agency Full time

    We are seeking an experienced Guest Services Director to join our team at Merge Recruitment Agency. This role will be responsible for leading our guest services team and driving excellence in customer service delivery.Key Accountabilities:Develop and implement a customer-centric strategy to drive growth and revenue.Lead a team of guest services professionals...


  • Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full time

    Job SummaryThis is an exciting opportunity for a skilled and organized individual to join our Front Office team as a Receptionist. The successful candidate will be responsible for providing top-notch service to guests, managing front desk operations, and maintaining accurate records.Responsibilities and TasksDeliver exceptional guest experiences by...


  • Doha, Baladīyat ad Dawḩah, Qatar Pullman Hotels & Resorts Full time

    Exceptional Service DeliveryAs a Rooms Controller at Pullman Hotels & Resorts, you will play a crucial role in delivering exceptional service to our guests. From responding to guest inquiries to resolving issues promptly, you will be the face of our hotel and represent our values of excellence, innovation, and teamwork. We are committed to creating memorable...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    Hyatt Guest Service Officer - Front Office in DOHA, QatarDescription:Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full time

    About Hyatt Regency Oryx DohaWelcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Job OverviewAs a Spa Guest Services Associate at Ihgarmyhotels, you will be the first point of contact for our guests, providing a welcoming and professional service as they embark on their wellness journey.You will assist in managing spa appointments, greet and guide guests with warmth and efficiency, and ensure that every detail of the guest experience is...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Regency Full time

    Organization - Hyatt Regency DohaSummaryAbout Hyatt Regency Oryx Doha:Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad...


  • Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC Full time

    Premier Inn Hotels LLC is recruiting a talented Guest Services Ambassador to deliver exceptional guest experiences. In this role, you will be responsible for welcoming guests, managing their stay, and addressing any concerns or issues they may have.Main Responsibilities:Greet and welcome guests, visitors, and suppliers, answering telephone calls while...


  • Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time

    Responsibilities and QualificationsWe are seeking a Guest Services Representative to join our team at Raffles Doha. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, including responding to their inquiries, resolving issues, and making recommendations to enhance their stay.Key qualifications...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and ResortsOur Commitment to ExcellenceWe pride ourselves on delivering exceptional guest experiences by providing personalized service and exceeding expectations. Our team members around the world embody this commitment by striving to make every interaction with our guests a memorable one.We understand that our success is built on...