Service Excellence Officer
5 days ago
We are looking for a highly motivated and experienced individual to fill the role of Airport Customer Service Coordinator. As a key member of the team, you will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office.
Your key responsibilities will include conducting complaint investigations, recommending and/or implementing improvement measures, achieving all KPIs as outlined in the CC/LP KPI scorecard, and providing line manager with regular updates and reports on operational performance.
You will also be responsible for assisting the Customer Service Improvement team in developing recurrent training modules based on feedback, coordinating process tests and refresher training with the Customer Service Improvement team, and acting as an escalation point of contact with the Terminal Operations team regarding all operational matters.
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Customer Service Excellence Officer
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar PrecisionHire Solutions Full timeAbout the JobPrecisionHire Solutions is currently seeking a skilled Customer Service Excellence Officer to join our team. As a key member of our team, you will play a crucial role in ensuring that our customers receive exceptional service and support.Key Responsibilities• Manage the day-to-day operations of the HIA Customer Contact Centre (CC) and Lost...
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Service Excellence Coordinator
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeQualifications and SkillsPrevious experience as Front Office Manager in a luxury hotelGreat interpersonal and communication skillsExcellent problem-solving skillsExceptional people skillsPassionate for helping peopleAbout UsThe Ned Doha is a luxurious hotel that offers a unique experience to its guests. We pride ourselves on delivering exceptional customer...
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Service Excellence Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tandemsearch Full timeTandemsearch is seeking a skilled Service Excellence Director to lead our efforts in delivering exceptional customer experiences. In this key role, you will be responsible for overseeing the development and execution of strategies to drive customer satisfaction and loyalty.The successful candidate will have a strong background in service excellence, user...
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Service Excellence Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Albidaa Group Of Companies Full timeAbout UsAt Albidaa Group Of Companies, we pride ourselves on being a pioneer in combining tradition and innovation in our operations. Founded in 2006, we have established ourselves as a leading player in Qatar's business landscape.Our GoalWe strive to deliver premium products and services that showcase our commitment to excellence. In this pursuit, we are...
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Service Excellence Ambassador
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara The Marker Dublin Hotel Full timeRequirementsPrevious experience in Food & Beverage/Restaurant operations (freshers welcome to apply).Passion for excellent service.Excellent team player.Excellent communication skills.Maintain good working relationships with colleagues and other departments.
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Service Excellence Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full timeJob DescriptionThis role requires an individual who can work effectively in a fast-paced environment, providing exceptional customer service and maintaining a positive atmosphere.Main ResponsibilitiesWelcome guests and lead them to their tables in a friendly and efficient manner.Manage reservations, cancellations, and general inquiries in a polite and...
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Service Excellence Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleThe ideal candidate will have a strong understanding of patient-centered care principles, customer service best practices, and excellent communication and problem-solving skills.
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Head of Service Excellence
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tandemsearch Full timeJob Title: Head of Service Excellence & User ExperienceLocation: Doha, Qatar.To drive the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the...
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Service Excellence Leader
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar MH Al Muftah Est Full timeMH Al Muftah Est is looking for a skilled Service Excellence Leader to join our leadership team. The ideal candidate will have a proven track record in delivering exceptional customer experiences, with a strong focus on employee engagement, process improvement, and performance metrics.Key Accountabilities:Develop and implement initiatives to enhance customer...
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Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full timeFulfill your potential as a Front Office - Overnight Receptionist at Four Seasons Hotels and Resorts. This exciting opportunity allows you to make a real difference in the lives of our guests, providing exceptional service and creating lasting memories.You will be responsible for greeting guests, checking them in, and answering any questions they may have...
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Office Services Supervisor
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full timeQatarEnergy LNG is a unique global energy operator in terms of size, service and reliability. The Company operates 14 Liquefied Natural Gas (LNG) trains with a total annual production capacity of 77 million tonnes. This makes QatarEnergy LNG the largest LNG producer in the world.Established in 1984, QatarEnergy LNG develops, produces, and markets...
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Service Excellence Specialist
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Corporation Full timeAbout the RoleWe are seeking individuals with exceptional interpersonal skills who can connect with our guests on a personal level. Previous experience in luxury hotel brands demonstrates adaptability to diverse cultures and environments. Relevant degree or diploma in Hospitality or Tourism management is preferred.As a Service Excellence Specialist, you will...
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Senior Sales Professional
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Excellence Training Centre Full timeWe are seeking a skilled Senior Sales Professional to join our team at Excellence Training Centre. This is an excellent opportunity for a sales-driven individual with experience in the service industry.The ideal candidate will have 3-5 years of sales experience and a proven track record in services like events selling, insurance selling, consultation...
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Treasury Services Officer
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full timeWe are looking for a Treasury Services Officer to manage our treasury services functions. In this role, you will be responsible for overseeing loan administration activities and ensuring compliance with loan agreements.Monitor and review documentation from banks, suppliers, agents, and trustees to ensure compliance with financing agreements.Prepare cash...
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Infrastructure Service Excellence Director
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Stantec Consulting International Ltd. Full timeWe are looking for an experienced Infrastructure Service Excellence Director to join our team for a major consulting program focused on enhancing customer service delivery in the public sector. The successful candidate will have at least 12 years of experience in a leading role, preferably within the roads or drainage sectors.Job Description:Leading...
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Guest Service Officer
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeAbout Hyatt Regency Oryx DohaWelcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes...
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Customer Service Improvement Officer
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar PrecisionHire Solutions Full timeAbout the Role:At Hamad International Airport, we believe that success starts with exceptional people. We are keen on finding the right personnel who will be responsible for providing excellent customer service and terminal operation training, as well as conducting customer service and operational improvement campaigns, besides maintaining a customer-centric...
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Guest Service Officer
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Regency Full timeOrganization - Hyatt Regency DohaSummaryAbout Hyatt Regency Oryx Doha:Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad...
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Service Delivery Excellence Leader
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeIn this critical role, you will be responsible for developing and implementing effective workforce management strategies to drive productivity and service excellence in our Doha, Qatar call center.Main ResponsibilitiesDesign and implement tailored workforce management plans to meet specific business objectives.Lead a team of analysts and coordinators to...
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Guest Service Officer
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Full timeHyatt Guest Service Officer - Front Office in DOHA, QatarDescription:Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad...