Service Excellence Leader

Saleh Al Hamad Al Mana Co. is dedicated to providing world-class service experiences for our customers. As a key member of our team, you'll be responsible for driving service delivery excellence and ensuring that our customers receive the highest level of care.Your primary focus will be on developing and implementing strategies to improve service quality,...

About the RoleWe are currently seeking an experienced Engineering Excellence Leader to join our team in Qatar. As a key member of our leadership team, you will be responsible for driving technical assurance and excellence across all engineering disciplines.The successful candidate will have a strong background in engineering management, excellent leadership...

Company Overview :We are Tanqeeb, Qatar's leader in online marketplaces, and we're going through an exciting phase of scaling up our operations, teams, and services. We're looking for a talented Chief Operating Officer (COO) to join us and contribute to our growth journey.Job Description :The Chief Operating Officer (COO) will play a vital role in shaping...

Job OverviewTalent Leaders Inc. is seeking a highly skilled Customer Service Excellence Manager to join our team.This role is responsible for delivering exceptional customer service, effectively coordinating service teams, and ensuring prompt, efficient, and professional handling of customer inquiries and requests.

In this critical role, you will be responsible for developing and implementing effective workforce management strategies to drive productivity and service excellence in our Doha, Qatar call center.Main ResponsibilitiesDesign and implement tailored workforce management plans to meet specific business objectives.Lead a team of analysts and coordinators to...

Menasa & Partners seeks a seasoned professional to design and implement an exceptional customer service delivery model. As Interim Customer Engagement Manager, you will lead the team responsible for executing this plan.This role requires operational customer service experience, change management, and project management skills, along with excellent...

About the JobWe are seeking a highly experienced Operations Director to lead our customer experience team. The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction, retention, and loyalty.Key Responsibilities:Determine the call centre operational strategy by conducting reviews, capacity...

About This OpportunityWe are looking for a highly motivated and experienced Operational Excellence Manager to join our team at Anantara Hotels Resorts Spa.The successful candidate will be responsible for driving operational excellence across all departments, ensuring exceptional guest experiences, and continuously improving processes and procedures.This is...

Company OverviewlxbfYeaa is a global leader in the hospitality industry, committed to delivering exceptional guest experiences and fostering a culture of excellence.Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Manager to join our team. The ideal candidate will have a strong background in hospitality management and...

About Our TeamlxbfYeaa's team is dedicated to driving excellence mainly in energy, the environment, food, and the marine industry. We prioritize innovation, customer satisfaction, and employee development.We are seeking a highly skilled and experienced Senior Service Center Technician to join our dynamic team and contribute to our mission.Key...

A building services engineer leader is a crucial member of a construction or civil engineering project team.Responsibilities include:Ensuring minimal problems arise from design to delivery stagePreparing cost estimates for electrical, plumbing, air conditioning, heating, and ventilation systemsOverseeing the work of the project management team and ensuring...

Job OverviewThe Sales and Service Leader plays a pivotal role in driving sales growth, improving customer satisfaction, and enhancing employee engagement. This dynamic individual will be responsible for communicating sales targets, implementing promotional plans, and maintaining high standards of merchandising.Main ResponsibilitiesLead by example,...

Tandemsearch is seeking a skilled Service Excellence Director to lead our efforts in delivering exceptional customer experiences. In this key role, you will be responsible for overseeing the development and execution of strategies to drive customer satisfaction and loyalty.The successful candidate will have a strong background in service excellence, user...

About UsAt Albidaa Group Of Companies, we pride ourselves on being a pioneer in combining tradition and innovation in our operations. Founded in 2006, we have established ourselves as a leading player in Qatar's business landscape.Our GoalWe strive to deliver premium products and services that showcase our commitment to excellence. In this pursuit, we are...

RequirementsPrevious experience in Food & Beverage/Restaurant operations (freshers welcome to apply).Passion for excellent service.Excellent team player.Excellent communication skills.Maintain good working relationships with colleagues and other departments.

Job DescriptionThis role requires an individual who can work effectively in a fast-paced environment, providing exceptional customer service and maintaining a positive atmosphere.Main ResponsibilitiesWelcome guests and lead them to their tables in a friendly and efficient manner.Manage reservations, cancellations, and general inquiries in a polite and...

About the RoleThe ideal candidate will have a strong understanding of patient-centered care principles, customer service best practices, and excellent communication and problem-solving skills.

We are looking for a highly skilled Operations Management Leader to lead our team in a major 5-year consulting program with a public sector organization focused on the operation and maintenance of roads and drainage assets.The successful candidate will be responsible for leading consulting and client teams in the execution of operational transformation...

Job Title: Head of Service Excellence & User ExperienceLocation: Doha, Qatar.To drive the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the...

Role OverviewWe are looking for a skilled Technical Service Leader to manage our team of Field Service Technicians (FSTs) in Qatar and Kuwait. As the primary focal point for customers, you will ensure seamless technical support, from pre-planning to aftermarket services.Key ResponsibilitiesLead the team of FSTs, providing guidance and support to ensure...