Customer Service Excellence Officer

Role Overview:We are looking for a highly motivated and experienced individual to fill the role of Airport Customer Service Coordinator. As a key member of the team, you will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office.Your key responsibilities will...

About the Role:At Hamad International Airport, we believe that success starts with exceptional people. We are keen on finding the right personnel who will be responsible for providing excellent customer service and terminal operation training, as well as conducting customer service and operational improvement campaigns, besides maintaining a customer-centric...

About the Role:We are seeking an experienced Chief Customer Service Officer to join our team at lxbfYeaa. In this role, you will be responsible for leading the development and implementation of a comprehensive customer-centric approach to service.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and reduce churn.Manage...

About the JobWe are seeking a highly experienced Operations Director to lead our customer experience team. The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction, retention, and loyalty.Key Responsibilities:Determine the call centre operational strategy by conducting reviews, capacity...

Qualifications and SkillsPrevious experience as Front Office Manager in a luxury hotelGreat interpersonal and communication skillsExcellent problem-solving skillsExceptional people skillsPassionate for helping peopleAbout UsThe Ned Doha is a luxurious hotel that offers a unique experience to its guests. We pride ourselves on delivering exceptional customer...

Key Qualifications:Locally available in QatarAble to maintain a positive attitude and provide excellent customer serviceAt least 2 years of experience in a similar role, such as Salon Receptionist or ReceptionistProficient in using computer systems, including Microsoft Office and CitrixExceptional oral and written communication skillsAble to handle monetary...

Job Summary:We are seeking a highly skilled and experienced Service Excellence Officer to join our team. As a key member of the team, you will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office.Your primary responsibilities will include conducting complaint...

As a Customer Service Professional at Qatar National Bank, you will be responsible for the front desk operations at our office. You will be the first point of contact with walk-in customers, providing solutions or directing them to the right person while projecting a professional company image through in-person and phone interaction.Key...

Chedid & Associates – Qatar is looking for a Senior Customer Service Officer in the Motor Department. The role focuses on ensuring customer inquiries are attended to promptly and maintaining client relationships with continuous follow-up.You will join an agile, dynamic, highly rewarding organization, and a fast-paced environment.ResponsibilitiesContact...

About Al Makki Real EstateOur Team is Growing!We are seeking a highly skilled Receptionist to join our dynamic team at Al Makki Real Estate. As a key member of our front office, you will be responsible for providing exceptional customer service and support to our clients and visitors.Key Responsibilities:Communication and Interaction: Answering and directing...

Tandemsearch is seeking a skilled Service Excellence Director to lead our efforts in delivering exceptional customer experiences. In this key role, you will be responsible for overseeing the development and execution of strategies to drive customer satisfaction and loyalty.The successful candidate will have a strong background in service excellence, user...

Qatar National Bank (QNB) is a leading financial institution in the Middle East and North Africa Region, seeking a Customer Service Officer to join its team. The role of the Customer Service Officer is responsible for assisting the Head of Card Customer Service to achieve set objectives and provide efficient, friendly, and quality service to cardholders and...

Job Title: Head of Service Excellence & User ExperienceLocation: Doha, Qatar.To drive the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the...

About UsAt Albidaa Group Of Companies, we pride ourselves on being a pioneer in combining tradition and innovation in our operations. Founded in 2006, we have established ourselves as a leading player in Qatar's business landscape.Our GoalWe strive to deliver premium products and services that showcase our commitment to excellence. In this pursuit, we are...

Job ResponsibilitiesTanqeeb is seeking a professional Customer Service Coordinator to join our team.Provide premium service tailored to the individual needs of each customer.Manage the reception desk smoothly and efficiently, handling incoming and outgoing transactions with care.Ensure customer satisfaction at all times through prompt response and solution...

Job OverviewWe are seeking a highly skilled and motivated Duty Officer Customer Support to join our team at Qatar Airways. The successful candidate will be responsible for ensuring that our customers receive exceptional service and support.Main Responsibilities:Liaise with Business Customers to ensure their requirements are met.Communicate updates and...

Job OverviewThe Leo Kanner Center is seeking a skilled Speech and Language Pathologist to oversee our front desk operations and lead our team of front desk agents.Key AccountabilitiesDirectly supervise and mentor front desk agents, ensuring they meet performance expectations and provide exceptional customer service.Develop and implement strategies to improve...

Job RequirementsTo succeed as a Customer Service Representative, you must possess excellent communication, interpersonal, and problem-solving skills. You will be responsible for handling customer inquiries, resolving issues, and providing personalized support to meet their needs.Key Responsibilities:Respond to customer inquiries via phone, email, or...

About the RoleThe Customer Operations Manager will play a critical role in ensuring that customer needs are met and exceeded. This position requires strong people skills, excellent phone etiquette, and the ability to work in a fast-paced environment.Duties and ResponsibilitiesManage customer interactions, providing information about services and resolving...

About the RoleWe are seeking a highly skilled and experienced professional to join our Loyalty team as a Senior Member Service Agent.As a key member of our team, you will be responsible for delivering exceptional service to Privilege Club members, providing them with clear and accurate membership information, answering questions and queries clearly, and...