Sales Director

2 months ago

Baladīyat az Zaāyin, Qatar PlaceUp Full time
Job Role: Sales Manager - Luxury Wholesale and Distribution

About the Role:

We are seeking an experienced Sales Manager to lead our luxury wholesale and distribution team at PlaceUp. As a key member of our sales team, you will be responsible for driving revenue growth, managing sales performance, and ensuring exceptional customer service standards.

Key Responsibilities:

  • Team Leadership and Management:
    • Foster a positive and collaborative team culture by promoting open communication, mutual respect, and teamwork.
    • Conduct regular team meetings to discuss goals, performance targets, and any challenges or opportunities within the perfume section.
    • Monitor performance metrics, such as sales figures, conversion rates, and customer satisfaction scores, to assess progress and identify areas for improvement.
  • Product Knowledge Training:
    • Provide comprehensive training sessions on perfume products, including different brands, scents, ingredients, and packaging.
    • Educate sales associates on the features, benefits, brand values, stories, and product lines and unique selling points of each perfume product available in the store.
    • Conduct workshops or role-playing exercises to train sales associates on effective sales techniques, such as active listening, upselling, and cross-selling.
    • Organize regular product demonstrations and sampling sessions to familiarize the team with the fragrance offerings and help them make informed recommendations to customers.
  • Sales Strategy and Execution:
    • Develop and implement sales strategies to drive revenue growth and meet or exceed sales targets.
    • Monitor sales performance, analyze trends, and identify opportunities for improvement.
    • Ensure effective product merchandising, stock management, and pricing strategies to optimize sales and margins.
    • Collaborate with the marketing team to plan and execute promotional activities, events, and campaigns specific to the perfume section.
  • Customer Service Excellence:
    • Foster a customer-centric culture within the perfume section, ensuring exceptional customer service standards are upheld at all times.
    • Resolve customer complaints or issues promptly and effectively, maintaining customer satisfaction and loyalty.
    • Train and coach sales associates on effective sales techniques, product knowledge, and customer engagement strategies.
  • Merchandising and Inventory Management:
    • Ensure effective merchandising of perfume products, including displays, signage, and promotions, to drive sales and enhance the shopping experience.
    • Monitor inventory levels, conduct regular stock checks, and coordinate with inventory management to ensure adequate stock availability.
    • Implement strategies to minimize shrinkage and maintain accurate inventory records.
  • Operational Efficiency:
    • Ensure compliance with company policies, procedures, and standards within the perfume section.
    • Collaborate with other department managers and store management to optimize overall store operations.
    • Identify areas for process improvement and implement initiatives to enhance operational efficiency and effectiveness.

What We Offer:

As a Sales Manager at PlaceUp, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our luxury wholesale and distribution business.

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