Lead Customer Experience Manager

We are seeking a Customer Experience Lead who can develop and implement comprehensive customer strategies that drive business growth and improve customer value.The ideal candidate will possess strong analytical skills, strategic thinking, and a passion for driving impactful change.Key ResponsibilitiesCollaborate with clients to understand their business...

Job Role:The Customer Experience Lead is responsible for overseeing the front-of-house operations at Power International Holding. This includes ensuring exceptional customer service, coordinating seating arrangements, supervising waitstaff, and handling customer inquiries and complaints effectively. Additionally, the role involves managing reservations,...

We are seeking a Customer Experience Lead to join our team at Kempinski Hotels. This exciting opportunity offers the chance to make a real impact and contribute to the success of our business.About UsWe are a global hotel group with a long history of providing exceptional hospitality services. Our team is dedicated to creating unforgettable experiences for...

About the Position:This Enterprise Customer Experience Lead role at lxbfYeaa is a critical position that requires a seasoned professional with expertise in customer experience strategy and implementation.Responsibilities:Lead Customer Experience Initiatives: Develop and implement customer experience strategies, driving business growth through...

About Us:Ooredoo is a leading telecommunications company operating in 10 countries, serving over 138 million customers. Our team of 1,600 people works together to provide world-class communications services in Qatar.About the Business Unit:Ooredoo's Consumer business unit plays a crucial role in delivering our products and services to customers, driving...

Job RequirementsTo be successful in this role, you'll need:A Bachelor's degree or higher (relevant experience may be considered in lieu of a degree for highly qualified candidates)Minimum 12 years of experience in customer service, with at least 8 years in a managerial or directorial roleProven track record of leading customer service teams and successfully...

Job SummaryWe are seeking a highly motivated and experienced individual to join our team as a Customer Service Supervisor.About the RoleThe successful candidate will be responsible for leading and motivating a team of customer service representatives, ensuring exceptional customer service delivery and continuous improvement. You will be responsible for...

Customer Operations Manager Job SummaryWe are seeking a highly skilled Customer Operations Manager to join our team at ECCO Gulf WLL. The successful candidate will be responsible for managing daily customer operations, ensuring seamless communication and resolving issues promptly.Main ResponsibilitiesManage customer interactions through calls, emails, and...

We're seeking a Customer Experience Manager to join our team at SPHC.About the RoleIn this role, you'll be responsible for overseeing the delivery of exceptional customer experiences, working closely with our management team to maintain high standards of quality and consistency across all aspects of our operations.Key ResponsibilitiesCustomer Service: You'll...

Job Title : Customer Experience Manager - DigitalLocation : Middle EastPackage : basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Digital.The group are one of...

Job Summary\We are seeking an experienced Digital Product Lead to join our team and play a crucial role in the development and enhancement of our customer-facing digital products.\The successful candidate will work closely with cross-functional teams to gather requirements, define product features, and ensure timely delivery of high-quality digital...

Job DescriptionThe Airport Service Manager will be responsible for providing support to SITA contracted customers via a local dedicated or regional designated model. This role will involve performing service performance reviews, coordinating service delivery, and serving as a customer escalation point for fault management.ResponsibilitiesPerform service...

Job OverviewMannai Corporation QPSC, a leading diversified company in Doha, Qatar, seeks an experienced Crm Manager to drive customer satisfaction goals. The ideal candidate will have a strong background in customer relationship management, data analysis skills, and team leadership abilities.Key Responsibilities:Design and optimize customer journeys for...

About the RoleManage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service...

PPL Dynamics is recruiting a Customer Experience Manager to oversee our customer enrollment activities. This role is critical to ensuring a positive customer experience and conformance to our company guidelines.Main ResponsibilitiesThe successful candidate will be responsible for developing and implementing strategies to enhance our customer enrollment...

At Tandemsearch, we are looking for a seasoned Customer Experience Strategist to join our team. In this pivotal role, you will be responsible for driving the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team.The ideal candidate will have a deep understanding of customers' needs and...

About Our Company CultureWe value innovation, teamwork, and customer satisfaction at PPL Dynamics.Job RoleThe Digital Customer Experience Manager will lead the development and implementation of digital strategies that drive customer loyalty and retention. This includes analyzing sales data, identifying opportunities for growth, and collaborating with...

Location: Middle EastPackage: basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Ground & Lounges.The group is one of the pioneering brands globally in luxury...

About The PositionWe are seeking a highly experienced Technical Project Lead for Contact Centre Solutions to join our team in Doha. As a key member of our Customer Contact Centre, you will be responsible for leading the design and implementation of efficient Contact Centre systems and processes to enhance customer satisfaction and loyalty.Key...

At our 5-star Al Safwa Spa within HIA Lounges, we are seeking a highly skilled Customer Experience Manager to oversee the daily operations of our luxurious spa.About The RoleYou will be responsible for managing day-to-day activities to deliver an exceptional guest service experience. This includes managing staff, overseeing facility maintenance, and...