Customer Experience Manager

Job Title : Customer Experience Manager - DigitalLocation : Middle EastPackage : basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Digital.The group are one of...

PPL Dynamics is recruiting a Customer Experience Manager to oversee our customer enrollment activities. This role is critical to ensuring a positive customer experience and conformance to our company guidelines.Main ResponsibilitiesThe successful candidate will be responsible for developing and implementing strategies to enhance our customer enrollment...

Location: Middle EastPackage: basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Ground & Lounges.The group is one of the pioneering brands globally in luxury...

About the RoleManage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service...

Job Description:As a key member of the team, you will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office. Your primary focus will be on conducting complaint investigations, followed by recommendations and/or implementation of improvement measures.The ideal...

Job DescriptionWe are pleased to announce an exciting opportunity to join our Digital Marketing & Acquisition team as an Offer Creation Manager.In this role, you will be responsible for defining flight and non-flight offers in Qatar Airways digital channels, managing the product creation process, evaluating the performance, and closing the feedback loop to...

About the RoleWe are seeking a skilled Airport Customer Experience Manager to join our team at PrecisionHire Solutions. In this role, you will be responsible for providing exceptional customer service and terminal operation training, as well as conducting customer service and operational improvement campaigns.Key Accountabilities• Manage the service level...

COREcruitment is currently supporting a global hospitality group with their search for a Customer Experience Strategy Manager. As part of this new segment of the business, focusing on Product, Design, and Development, you'll be responsible for managing and overseeing the Customer Experience Design-Digital team.Key responsibilities include designing,...

Overview:As a key member of the lxbfYeaa team, the Lead Customer Experience Manager will play a pivotal role in shaping the customer experience of our subscription service.Responsibilities:Develop and implement strategies to improve customer satisfaction and reduce churn.Collaborate with cross-functional teams to drive business objectives.Manage and develop...

We are seeking an experienced Duty Manager to join our team, focusing on delivering exceptional customer experiences. The successful candidate will be responsible for managing, facilitating, and coordinating all customer-related enquiries within designated airlines, ensuring customer needs are met at all times.Key responsibilities include planning and...

Job OverviewMannai Corporation QPSC, a leading diversified company in Doha, Qatar, seeks an experienced Crm Manager to drive customer satisfaction goals. The ideal candidate will have a strong background in customer relationship management, data analysis skills, and team leadership abilities.Key Responsibilities:Design and optimize customer journeys for...

About Our Company CultureWe value innovation, teamwork, and customer satisfaction at PPL Dynamics.Job RoleThe Digital Customer Experience Manager will lead the development and implementation of digital strategies that drive customer loyalty and retention. This includes analyzing sales data, identifying opportunities for growth, and collaborating with...

About The RoleYou will be responsible for managing day-to-day operations of the Al Safwa Spa within HIA Lounges, to deliver excellent guest service experience. You will manage staff, oversee facility maintenance and contribute in maximizing the revenue and achieve the department's annual budget and be accountable for maintaining and operating within...

ResponsibilitiesRespond to customers in a timely manner according to local legislation. Respond to complaints and requests for information and assistance, interpret, and explain procedures and policies.Investigate and analyze all customer complaints from all communication channels available and independently respond to customer feedback in a timely manner in...

At Tandemsearch, we are looking for a seasoned Customer Experience Strategist to join our team. In this pivotal role, you will be responsible for driving the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team.The ideal candidate will have a deep understanding of customers' needs and...

Customer Operations Manager Job SummaryWe are seeking a highly skilled Customer Operations Manager to join our team at ECCO Gulf WLL. The successful candidate will be responsible for managing daily customer operations, ensuring seamless communication and resolving issues promptly.Main ResponsibilitiesManage customer interactions through calls, emails, and...

We are seeking a highly experienced and results-driven individual to lead our Customer Success organization as a Customer Success Leader. This is a key leadership role that requires a strong understanding of customer success principles, excellent leadership and collaboration skills, and a proven track record of success in driving revenue growth and customer...

Job SummaryWe are looking for a highly skilled Experiences Curator / Customer Services / Reservations in-charge to join our team at lxbfYeaa, responsible for managing tour bookings and inquiries, providing exceptional customer service, and collaborating with our operations team.Key ResponsibilitiesManage tour bookings and inquiries received through various...

We are seeking a Customer Experience Lead who can develop and implement comprehensive customer strategies that drive business growth and improve customer value.The ideal candidate will possess strong analytical skills, strategic thinking, and a passion for driving impactful change.Key ResponsibilitiesCollaborate with clients to understand their business...

About The PositionWe are seeking a highly experienced Technical Project Lead for Contact Centre Solutions to join our team in Doha. As a key member of our Customer Contact Centre, you will be responsible for leading the design and implementation of efficient Contact Centre systems and processes to enhance customer satisfaction and loyalty.Key...