Admissions Recruiter

22 hours ago


Doha, Baladīyat ad Dawḩah, Qatar International Open University - IOU Full time
Admission Counselor Job Description

The Admission Counselor will be responsible for driving sales conversion of potential leads, engaging with leads via calls, messages, emails, and other forms of communication to boost student recruitment and enrollment.

Key Responsibilities:

  • Make outbound calls to potential leads and persuade them to enroll, utilizing in-depth knowledge of the university's programs.
  • Conduct intense follow-up through reminder calls and emails to ensure timely enrollment.
  • Call assigned leads within 24 hours and update CRM with task completion status.
  • Provide counsel to students on selecting the right program, ensuring a seamless enrollment experience.
  • Stay up-to-date with detailed information on all university programs, policies, and announcements.
  • Assist students in resolving registration, admission, and payment-related issues and concerns.
  • Collaborate with the Registrar's office and payments officer on admission or payment pending issues of new registrants.
  • Address student queries firsthand, and for issues beyond knowledge, liaise with the Student Recruitment manager to resolve their queries.
  • Meet daily calling targets, record calls, and update the daily report at the end of the day.
  • Participate in open house sessions to convert potential leads into enrolled students.
  • Attend online team meetings.

Requirements:

  • Bachelor's degree in Business Administration.
  • Excellent English language proficiency.
  • Excellent Communication and Marketing Skills, preferably in Telemarketing.

Performance Indicators:

  • Consistently work towards increasing the number of enrolments compared to the previous semester.
  • Provide quality and timely support to students.
  • Update and maintain data in CRM.

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