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Admissions Officer

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Job Summary

We are seeking a highly skilled and experienced Admissions Officer to join our team at lxbfYeaa. As an Admissions Officer, you will play a critical role in managing and converting leads to maximize pupil numbers, while providing exceptional customer service to families and stakeholders.

Key Responsibilities
  • Manage leads and translate them into enrolments to maximize pupil numbers
  • Support lead generation and school awareness through in-school events and local partnerships
  • Take an active role in the day-to-day running of the school in relation to admissions
  • Follow up on all new enquiries within one working day, answering questions and converting enquiries to admissions meetings with the Principal or Head of School
  • Liaise with families about all aspects of the admissions process, following up in line with the admissions and chasing processes of the school
  • Lead parent tours and support meetings as required
  • Manage and maintain the appointment calendar, chasing any missed appointments, and ensuring the welcome area for parents is prepared before meetings
  • Manage the event calendar with the School Leaders to include parent recruitment events, promoting these events with the support of marketing, and running these events to maximize student recruitment
  • Manage the multiple databases of parent enquiries
  • Participate regularly in the admission/marketing team meetings and to share information with the school leaders and ISP daily
  • Contribute to the wider life of the school
  • Cover the reception desk as required on a daily basis and support the general administration of the school
  • Contribute to the weekly KPI and capacity reports, enrolment reports, and pipeline reports, with the support of the Registrar and head of admissions, due to ISP on a weekly basis
Requirements
  • Bachelor's Degree in Administration from any recognized University
  • Minimum 4 years of working experience in Qatar
  • School experience in a similar role is an advantage
  • Experience working in sales/projects
  • Knowledge of Hubspot and Google analytics
  • English is mandatory, Arabic is an advantage
Preferred Skills and Knowledge
  • Ability to sell our school to families who have expressed an interest
  • Be warm and personable
  • Highly detail-oriented and organized
  • Knowledge of the regulations, policies, and procedures related to the assigned activities
  • Ability to meet a constant stream of deadlines
  • Proven ability to work both independently and collaboratively with different levels of employees
  • Ability to coordinate and collate data
  • Skilled in the use of student registration and management systems
  • Good interpersonal skills, using tact, having patience, and showing courtesy to all stakeholders
  • Excellent knowledge of MOEHE policies and eSIS filing
  • Motivation to work with people, a positive attitude, and a friendly personality
  • Being a calm and empathetic person, with an understanding of young people
  • Excellent command of MS office
  • Ability to maintain accurate records
  • Records, Reports, and Correspondence by use of spreadsheets and databases
  • Computer literate
  • Customer Service skills, and interpersonal skills
  • Willing attitude to be a part of the school team
  • Strong sense of professionalism
  • Safeguarding and welfare of children
  • Excellent communication skills and command of the English language, in spoken and written form
  • A collaborative team-player with excellent interpersonal skills
  • Behavior management
Attributes
  • Empathetic listener
  • Integrity and confidentiality
  • Internationally minded
  • Emotional intelligence
  • Intercultural awareness, creative
  • Flexible and a can-do attitude