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Customer Service Representative

2 months ago

Al Wakrah, Al Wakrah, Qatar Ecolab saudi Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative at Ecolab Saudi. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Manage and resolve customer inquiries and issues in a timely and professional manner
  • Process and fulfill customer orders, ensuring accuracy and efficiency
  • Collaborate with internal stakeholders to resolve customer complaints and concerns
  • Develop and maintain strong relationships with customers, understanding their needs and preferences
  • Stay up-to-date with company policies, procedures, and product knowledge to provide informed solutions to customers
Requirements
  • Secondary diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.