Help Desk Team Lead
6 days ago
This is an exciting opportunity to lead a team of IT professionals providing services to clients in Doha, Qatar.
The ideal candidate will have a strong background in IT management and a proven track record of delivering high-quality results.
- Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians
- Document transactions in the appropriate government furnished database and/or tracking system
- Prepare assets for and assist with asset final destruction and disposal
- Supervising daily operations of the helpdesk/client systems team
- Managing team members with assigned tasks and priorities
- Providing system support to clients operating on the network/domain
- Active, in-scope US Government issued Secret clearance with eligibility
- Due to the nature of the work and contract requirements, US Citizenship is required
- DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher
- 3 years of experience managing a team of at least 5 personnel
- Responding to help desk tickets and resolving technical issues for hardware, software, and network systems
- Providing support for operating systems and common software applications
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