Luxury Client Strategist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full time
About the Role

The VIP Client Expert serves as an ambassador, driving sales objectives by managing activities tailored to the needs of high-end clients. This role involves proactively engaging with elite clients to achieve individual and team goals, with a focus on delivering exceptional service on the Third Floor.

Key Responsibilities
  • Achieve individual and GL Team objectives while ensuring accountability for Third Floor sales results.
  • Represent the Third Floor as a VIP Ambassador within the team.
  • Welcome every client and enhance their experience, setting the standard for exceptional customer service.
  • Closely collaborate with Buyers to understand customer demands for products and brands.
  • Foster long-term relationships with clients through proactive recruitment and engagement using clienteling tools.
  • Provide expert advice and comprehensive guidance to clients on style-related and material/production technicalities.
  • Stay updated on brand offerings and maintain precise product knowledge.
Required Skills and Qualifications
  • Bachelor's degree required.
  • Minimum 4-6 years of sales experience in fashion luxury retail or store department.
  • Fluency in Arabic and English, both written and verbal.
  • Proven sales achievement in luxury brands market.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a team-driven environment.
  • Must be proactive and results-driven.
  • Possess initiative, networking skills, integrity, and trust.
  • Passionate about the brand and committed to outstanding client service.
  • Strong commercial mindset and professional attitude.
  • Demonstrate responsibility and ownership.


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