Customer Service Manager
4 days ago
At Minor International, we are seeking a highly skilled Customer Service Manager to join our team.
This is an exciting opportunity for a motivated and organized individual to oversee the day-to-day operations of our front office department.
The ideal candidate will have excellent communication skills, be able to multitask with ease, and have previous experience in customer-facing roles.
Key Responsibilities:
- Manage guest inquiries and requests in a timely and professional manner
- Supervise front desk staff to ensure exceptional service standards
- Coordinate guest services and activities with other departments
- Analyze guest feedback to identify areas for improvement
Desired Qualifications:
College diploma in hotel management or related field
Previous experience in Front Office or Guest Services
Excellent communication and interpersonal skills
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