Spearheading Retail Excellence

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

We are seeking a highly skilled Grocery Operations Manager to spearhead our retail excellence at PPL Dynamics.

About the Role

As a key member of our team, you will be responsible for overseeing daily store operations, ensuring customer service standards are consistently met, and recruiting, training, and managing retail staff. Your expertise in inventory management, supply chain logistics, and budget planning will drive efficiency and minimize losses.

Key Responsibilities
  • Manage daily store operations, including inventory levels, supply chain logistics, and customer service standards.
  • Recruit, train, and manage retail staff, including performance appraisals and professional development opportunities.
  • Develop and implement operational policies and procedures to improve efficiency and ensure store compliance with company standards and regulations.
  • Analyze sales figures, market trends, and financial reports to inform strategic planning and decision-making.
  • Set and monitor sales targets, plan and execute strategies to achieve them, and maintain the store's budget while controlling expenses.
  • Collaborate with marketing teams to execute promotional campaigns and events that drive footfall and increase customer engagement.
  • Ensure the store's layout is optimized for a positive customer experience and efficient workflow.
  • Address customer complaints and issues promptly, ensuring high-level customer satisfaction.
Requirements
  • 5+ years' experience in grocery management, familiar with distribution systems and costs.
  • Familiarity with laws and regulations.
  • Strong leadership skills, ability to motivate and develop a team.
  • Excellent communication and interpersonal skills.
  • Proven analytical and problem-solving skills.
Estimated Salary

We offer an estimated annual salary of $80,000 - $110,000 based on your exceptional skills and experience.

About Us

PPL Dynamics is a leading retail company committed to delivering exceptional customer experiences. We value innovation, teamwork, and customer satisfaction.



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