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Customer Experience Coordinator

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar ORACLe Full time
Required Skills and Qualifications
  • Proven experience in technical support, with a strong focus on customer satisfaction and service delivery.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Able to develop and implement processes to improve service delivery, including escalation procedures and knowledge management systems.
  • Familiarity with IT service management tools and technologies, including incident management software and knowledge management systems.