Service Excellence Manager

Job OverviewTalent Leaders Inc. is seeking a highly skilled Customer Service Excellence Manager to join our team.This role is responsible for delivering exceptional customer service, effectively coordinating service teams, and ensuring prompt, efficient, and professional handling of customer inquiries and requests.

Key QualificationsLeadership: Strong leadership skills to motivate and inspire staff to achieve excellence.Communication: Excellent communication skills to interact with customers, staff, and management.Problem-Solving: Ability to analyze problems, identify solutions, and implement effective action plans.Time Management: Effective time management skills to...

Job SummaryThe Customer Service Excellence Manager will be responsible for leading our customer service efforts to deliver exceptional experiences and build strong relationships with our customers.Main Responsibilities:Customer Experience: Ensure that customers receive timely and effective support through various channels.Employee Training: Provide ongoing...

The Service Excellence Specialist role at Hyatt Hotels Corporation offers a unique opportunity to excel in a fast-paced hospitality environment.Main Responsibilities:Drive guest satisfaction through proactive service delivery and effective communication.Partner with colleagues to achieve exceptional guest experience ratings.Provide in-depth knowledge of...

Job Overview:Tandemsearch is seeking a seasoned professional to lead our Service Excellence and User Experience Team. As the Head of Service Excellence, you will be responsible for driving optimization of customer experience, leading change, and improvements across the customer journey.Main Responsibilities:Craft, align, and execute the Service Excellence...

Job Description: Customer Service RepresentativeWe seek an experienced Customer Service Representative to join our team at Adecco Careers. As a key member of our department, you will play a vital role in ensuring excellent customer satisfaction.Responsibilities:Create and distribute contractual packages to customers, including summaries and follow-up...

Job Title: Head of Service Excellence & User ExperienceLocation: Doha, Qatar.To drive the optimization of our client's customer experience by leading and managing the Service Excellence and User Experience Team to provide a deep understanding of customers' needs and behaviors. To act as the Voice of the Customer, leading change and improvements across the...

About UsAt Rotana Hotel Management Corporation, we pride ourselves on delivering exceptional service to our guests. We are committed to excellence in every aspect of our operations, from guest satisfaction to team performance.We are seeking a highly skilled and experienced professional to join our team as a Head Waiter/Head Waitress. The successful candidate...

Role OverviewThis exciting opportunity requires a highly skilled and experienced individual to join our Rotana Hotel team as a Head Waiter. The ideal candidate will possess a strong background in hospitality, excellent leadership and supervisory skills, and the ability to work effectively under pressure.Responsibilities and Expectations:Leadership and...

RequirementsPrevious experience in Food & Beverage/Restaurant operations (freshers welcome to apply).Passion for excellent service.Excellent team player.Excellent communication skills.Maintain good working relationships with colleagues and other departments.

**Rosewood London - A World-Class Hotel**We are proud to be one of the leading luxury hotels in London, known for our exceptional service, luxurious amenities, and world-class dining experiences. Our team of dedicated professionals is passionate about delivering unforgettable experiences to our discerning guests.We are seeking an experienced Assistant Bar...

Job RequirementsTo succeed in this role, you will need to possess excellent customer service skills, strong communication abilities, and the ability to work effectively in a team environment.Main Responsibilities:Develop and maintain positive relationships with colleagues and guestsProvide clear and concise communication to resolve guest inquiries and...

Role OverviewWe are seeking a highly motivated and experienced professional to join our team as an Assistant Guest Relations Manager. As a member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our high standards are consistently met.Key Responsibilities:Manage daily guest relations operations to ensure...

The Reservations Manager plays a critical role in ensuring that our guests have a seamless and enjoyable experience at our hotel. As a member of our Reservations team, you will work collaboratively with other departments to provide exceptional customer service and drive revenue growth through effective inventory control.This is an exciting opportunity to...

You will assist the hotel management in achieving its quality and operational excellence objectives. This includes reviewing, analysing, implementing and improving customer service metrics included but not limited to the brand standard compliance, emotional audits, guest satisfaction data and online reputation management. This position is responsible for...

Menasa & Partners seeks a seasoned professional to design and implement an exceptional customer service delivery model. As Interim Customer Engagement Manager, you will lead the team responsible for executing this plan.This role requires operational customer service experience, change management, and project management skills, along with excellent...

You will assist the hotel management in achieving its quality and operational excellence objectives.This includes reviewing analysing implementing and improving customer service metrics included but not limited to the brand standard complianceemotional audits guest satisfaction data and online reputation management. This position is responsible for...

Saleh Al Hamad Al Mana Co. is dedicated to providing world-class service experiences for our customers. As a key member of our team, you'll be responsible for driving service delivery excellence and ensuring that our customers receive the highest level of care.Your primary focus will be on developing and implementing strategies to improve service quality,...

Bachelors in Computer Application(Computers)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionAbout the roleCamfil is hiring an IT Manager, Center of Excellence to support and develop our complex and growing business.The Center of Excellence Manager is responsible for delivering technical and functional services from the Business Requirements and...

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys...