Beverage Supervisor Lead
3 days ago
Company Overview
At lxbfYeaa, we strive to create an amazing customer experience through our unique blend of entertainment, dining, and leisure activities. Our team members play a vital role in achieving this goal by providing top-notch service, ensuring impeccable cleanliness and safety standards, and promoting a positive atmosphere that leaves a lasting impression on our visitors.
Job Description
We are seeking an experienced and dynamic individual to join our team as a Food and Beverage Supervisor. This exciting opportunity involves overseeing the smooth operation of our food and beverage services, ensuring exceptional customer satisfaction, and maintaining high standards of quality and hygiene. As a member of our senior management team, you will play a pivotal role in driving business growth and success while fostering a collaborative and inclusive work environment.
Key Responsibilities
- Customer Service
- Ensure exceptional customer experiences through attentive and knowledgeable service, handling customer inquiries and concerns promptly and professionally.
- Team Leadership
- Lead and motivate a team of hosts and referees to deliver outstanding service, maintain high standards, and meet performance targets.
- Operations Management
- Oversee daily operations, manage inventory, control costs, and implement processes to maximize efficiency, productivity, and profitability.
- Safety and Quality
- Maintain strict adherence to health and safety protocols, food safety regulations, and quality standards to protect our customers, staff, and reputation.
Requirements
- Proven experience in food and beverage supervision or management within a similar industry, preferably in a fast-paced, dynamic environment.
- Demonstrated leadership and team management skills, with a focus on developing and motivating staff.
- Strong customer service and conflict resolution skills, with a customer-centric approach.
- Excellent communication, problem-solving, and adaptability skills, with the ability to work well under pressure.
- Familiarity with relevant laws, regulations, and industry standards related to food safety, health and safety, and employment practices.
Benefits
- A competitive salary package, including bonuses and incentives for meeting performance targets.
- Ongoing training and development opportunities to enhance skills and knowledge.
- Opportunities for career advancement within the organization.
- A dynamic, inclusive, and supportive work environment with a team-oriented culture.
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