Assistant Front Office Manager
1 month ago
We are a global hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury and genuine heart.
Our CultureWe believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with kindness and respect. Our purpose is to create impressions that will stay with our guests for a lifetime.
About the RoleThe Assistant Front Office Manager is responsible for overseeing the Front Desk operations and acting as the manager on duty when senior managers are unavailable. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment
- Check guests out of the hotel, preparing and explaining the bill
- Respond to a wide variety of guest requests by accurately assessing their needs and adding personal recommendations and touches to achieve maximum customer satisfaction
- Ensure the guests' departure is smooth and all charges are handled correctly
- Connect with guests to learn more about their stay and how their experience can be improved
- Degree holder, preferably in hotel management
- 2-4 years of experience in Front Office
- Excellent command of English, Arabic is an advantage
- Relevant experience in a Five-Star luxury hotel
- Opportunities to build a successful career with global potential
- Unique strong culture - diversity of 50 different nationalities
- Living accommodation in a high-quality, well-resourced apartment
- Excellent Training and Development opportunities
- Employee Recognition Programs
- Complimentary nights at FS Hotels Worldwide
- Paid annual home leave tickets
- Complimentary meals in employee restaurants
- Free transportation to work
- Medical coverage
The hotel will apply for the work authorization for a successful candidate.
-
Front Office Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar AccorHotel Full timeJob Title: Rooms ControllerAbout the Role:We are seeking a highly organized and results-driven Rooms Controller to join our Front Office team at AccorHotel. As a key member of our team, you will be responsible for ensuring the smooth operation of our housekeeping department and providing exceptional guest experiences.Key Responsibilities:Utilize your...
-
Front Office Operations Manager
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full timeKey ResponsibilitiesGuest Experience: Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition.Team Supervision: Supervise the Front Office team to ensure optimum occupancy and average room rate to maximize revenue.VIP Recognition: Monitor Front Office, and particularly Butler personnel, to ensure LCAH...
-
Front Office Supervisor
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, managing front desk operations, and leading a team of front office staff.Key ResponsibilitiesManage front desk operations, including...
-
Front Office Operations Manager
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full timeKey ResponsibilitiesAs a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and attention to detail.Guest Recognition: Monitor Front Office personnel to ensure that guests receive prompt, cordial attention and personal recognition.Team Supervision: Supervise the Front Office team to ensure...
-
Front Office Supervisor
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full timeFront Office SupervisorAt Accor, we're seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional guest experiences and delivering outstanding service.Key Responsibilities:Guest Services: Provide exceptional guest service, responding to guest...
-
Front Office Operations Manager
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full timeKey ResponsibilitiesAs a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and attention to detail.Guest Recognition: Monitor Front Office personnel to ensure that guests receive prompt, cordial attention and personal recognition.Team Supervision: Supervise the Front Office team to ensure...
-
Front Office Receptionist
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar MARRIOTT International Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Office Receptionist to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing cash and credit transactions, and maintaining accurate records.Key ResponsibilitiesComplete designated...
-
Front Office Liaison
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Vistas Full timeJob Title: Front Office RepresentativeVistas is seeking a highly skilled and customer-focused Front Office Representative to join our team. As the first point of contact for clients and visitors, you will play a crucial role in ensuring a welcoming and professional atmosphere in the bank.Key Responsibilities:Client Relations:Provide exceptional customer...
-
Operations Manager Front Office
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar MARRIOTT International Full timeKey ResponsibilitiesAs a key member of the Marriott International team, the Operations Manager Front Office will be responsible for managing and monitoring activities that impact the guest experience.Customer ServiceProvide exceptional customer service by being approachable and responsive to guest needs.Take proactive approaches to resolving guest concerns...
-
Operations Manager Front Office
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar MARRIOTT International Full timeKey ResponsibilitiesAs a key member of the Marriott International team, the Operations Manager Front Office will be responsible for managing and monitoring activities that impact the guest experience.Customer ServiceProvide exceptional customer service by being approachable and responsive to guest needs.Take proactive approaches to resolving guest concerns...
-
Operations Manager Front Office
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar MARRIOTT International Full timeKey ResponsibilitiesAs a key member of the Marriott International team, the Operations Manager Front Office will be responsible for managing and monitoring activities that impact the guest experience.Customer ServiceProvide exceptional customer service by being approachable and responsive to guest needs.Take proactive approaches to resolving guest concerns...
-
Front Office Supervisor
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar TIVOLI GROUP Full timeRoles and ResponsibilitiesAs a Front Office Supervisor at Tivoli Group, you will be responsible for overseeing the daily activities of colleagues and guests, working closely with the Front Desk team to ensure seamless arrival and departure experiences. You will lead, teach, coach, and inspire the team to deliver exceptional service, empowering colleagues to...
-
Front Office Team Lead
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Accor Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Accor. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front office department, providing exceptional guest service, and leading a team of front office staff.Key ResponsibilitiesGuest ServiceProvide exceptional...
-
Front Office Team Lead
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full timeFront Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at IHG Hotels & Resorts. As a key member of our front office team, you will be responsible for delivering exceptional levels of guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities:Previous...
-
Doha, Baladīyat ad Dawḩah, Qatar Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Plaza Doha LXR Hotels. As a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and a seamless experience from check-in to check-out.Key ResponsibilitiesOversee the Front Office operation to...
-
Front Office Representative
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full timeKey ResponsibilitiesWe are seeking a skilled and friendly individual to join our team as a Front Office Agent Intercontinental Al Jubail. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key Skills and QualificationsCommunication Skills: You will be the first...
-
Night Auditor
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeJob Summary: We are seeking a highly skilled and detail-oriented Night Auditor to join our Front Office Team at Raffles Doha. As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel's night shift, providing exceptional guest service, and maintaining the highest standards of accuracy and efficiency.Key Responsibilities:Front...
-
Front Office Representative
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar AccorHotel Full timeJob Title: Front Office AgentAs a Front Office Agent at AccorHotel, you will be the first point of contact for our guests, setting the tone for their entire stay. Your role will be to ensure that every guest has a memorable experience with us.Key Responsibilities:Provide exceptional customer service, consistently offering a professional, friendly, and...
-
Front Desk Operations Manager
3 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Doha Full timeJob Title: Front Desk ManagerMinor International Doha is seeking a highly skilled and experienced Front Desk Manager to join our team in Doha. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the front desk team, ensuring...
-
Front Desk Coordinator
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar MSI Management Solution International Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at MSI Management Solution International. As a key member of our administrative team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.Key ResponsibilitiesPhone and Email Management:...