Guest Service Ambassador
4 days ago
We are seeking a highly skilled and customer-focused Guest Service Officer to join our team at Hyatt Regency One of Hyatt's very first brands of hotels and resorts. As a Guest Service Officer, you will be responsible for creating a welcoming experience for our guests through exceptional service, ensuring that every interaction is seamless and intuitive.
Key Responsibilities:
- Greet guests upon arrival and assist with registration, processing payments, and responding to inquiries.
- Proactively resolve service-related concerns and provide follow-up to ensure guest satisfaction.
- Work collaboratively with colleagues to create a stress-free environment for guests.
- Stay up-to-date with hotel services and amenities to provide accurate information to guests.
Requirements:
- Relevant degree or diploma in Hospitality or Tourism management.
- Exceptional interpersonal skills, with the ability to connect and care for our guests.
- International experience in luxury hotel brands, demonstrating adaptability to a range of cultures and environments.
- Desire to constantly learn and ambition to grow.
- Ability to work under pressure.
What We Offer:
- Paid employment visa and incoming air ticket.
- Competitive tax-free salary and benefits.
- Paid vacation days and sick leave days.
- Paid medical expenses.
- Free accommodation.
- Free shuttle bus service between the hotel and the accommodation.
- Free meals on duty and off duty in the colleague outlet.
- Opportunities for career growth within the global company.
- Free room nights, Discounted and Friends & Family Room Rates at Hyatt worldwide.
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