Technical Support Manager

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar NielsenIQ Full time
Key Responsibilities

We are seeking a highly skilled Technical Support Manager to lead our team in delivering exceptional technical support services. The successful candidate will have a strong background in IT service delivery and management, with a proven track record of leading high-performing teams.

Requirements
  • Bachelor's degree in Information Systems, Industrial Engineering, or a related field, with relevant courses.
  • At least 3 years of experience in tier 2/3 technical support or delivery/implementation roles.
  • Proven ability to build strong relationships with clients, stakeholders, and team members.
  • Strong SQL skills and knowledge of Linux systems, utilities, and scripting.
What We Offer

As a Technical Support Manager at NielsenIQ, you will have the opportunity to work with a talented team and contribute to the delivery of exceptional technical support services. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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