Cheques Management Supervisor
7 days ago
Our Mission
We aim to provide exceptional customer service and support to our clients. As a senior manager in our Cheques Management Operations team, you will play a crucial role in achieving this mission. You will be responsible for supervising on a daily basis the activities/operations of the personnel working under you to ensure timely and accurate processing of all requests pertaining to the section.
Key ResponsibilitiesEnsure complete and accurate processing of all requests received in the department. Notify the Manager Cheques Management for any related outstanding physical cheques that have not yet been cleared for initiation of timely follow-up in QCB to help avoid any losses to the Group on account of such transactions. Supervise adequate and efficient processing of OBC, Demand Drafts, PDC's, Pay Orders, Direct Debit and ECC clearing/collection services to internal customers including QNB domestic branches.
- Good oral and written communication skills in English and Arabic (preferred).
- Superior knowledge of SWIFT related operations, including usage of SWIFT terminals, related codes and operation of tested telex.
- Minimum 6-7 years of experience in banking operations or related experience.
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