Front Office Team Lead Specialist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar SPHC Full time
About the Role

We are seeking an experienced Front Office Supervisor to join our dynamic team at SPHC. As a key member of our hospitality leadership team, you will be responsible for overseeing front office operations and providing exceptional customer experiences.

Key Responsibilities
  • Guest Services:
  • Ensure that all guest interactions are handled promptly and professionally.
  • Address guest complaints and concerns in a fair and timely manner.
  • Provide personalized recommendations and assistance to guests regarding hotel services and local attractions.
Requirements

To excel in this role, you must have:

  • A minimum of 2 years' experience in a supervisory capacity within a 5-star luxury hotel.
  • Proven track record of delivering exceptional customer service and consistently meeting sales targets.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • A thorough understanding of hotel operations, including front desk, housekeeping, and food and beverage services.

  • Front Office Team Lead

    22 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Full time

    Job Description:Oversee the Front Office operations and act as manager on duty when senior managers are not available.Direct staff in welcoming and registering hotel guests, explaining room options, and establishing credit or payment methods.Ensure smooth registration and cashiering functions of the Front Office.Review daily arrivals, VIPs, special requests,...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Ihgarmyhotels seeks a dedicated and customer-focused Front Office Manager to oversee daily operations, ensuring exceptional guest experiences.ResponsibilitiesAssist in managing front office departments, including reception, guest services, and reservations.Handle all guest interactions with the highest level of professionalism and courtesy.Supervise and...


  • Doha, Baladīyat ad Dawḩah, Qatar ANdAZ Full time

    Organization- Andaz DohaSummaryHyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way.At Andaz, which translates from Hindi as "personal...


  • Doha, Baladīyat ad Dawḩah, Qatar Minor International Full time

    We are looking for a seasoned Front Office Supervisor to lead our front desk team at Minor International.The successful candidate will have a proven track record of providing exceptional customer service, managing budgets, and supervising staff.Key Responsibilities:Oversee daily front office operations, including check-in and check-out processesTrain and...


  • Doha, Baladīyat ad Dawḩah, Qatar Infinity Qatar Full time

    At Infinity Qatar, we are seeking a highly skilled Front Office Team Member to join our dynamic team. As a Guest Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of memorable.Key Responsibilities:Greet guests warmly and provide them with a friendly and professional...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Lead Your Team to ExcellenceAbout the Opportunity:Ihgarmyhotels seeks a seasoned Front Office Manager to lead the Rooms Division team in Doha. The successful candidate will be responsible for driving guest satisfaction, managing staff, and ensuring seamless operational processes.Main Accountabilities:- Oversee day-to-day operations of the front office,...


  • Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full time

    Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Purpose:We are seeking a diligent and experienced Front Office Supervisor to join our team...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Front Office SupervisorThe Front Office Supervisor plays a key role in ensuring the smooth operation of the front office department and providing exceptional service to our guests.Key Responsibilities:Leading the front office team and ensuring they have a strong sense of direction.Managing the department's technical standards to ensure they comply with...


  • Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full time

    Job Overview:M Gallery is seeking a skilled Front Desk Receptionist to join our dynamic team. As a key member of our Front Office department, you will be responsible for delivering exceptional guest experiences.Responsibilities:Provide personalized service to guests, ensuring their stay is comfortable and enjoyable.Assist the Front Office team with...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking a skilled and enthusiastic individual to join our Front Office team at lxbfYeaa as a Lobby Ambassador.Job DescriptionThe ideal candidate will be responsible for receiving and giving a warm welcome to our guests, providing an efficient and courteous approach at all times.Key FunctionsExtend personal service and attention to all guests, with...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job SummaryWe are seeking an experienced Front Desk Manager to join our team at Marriott Marquis City Center Doha Hotel. As a key member of our Front Office team, you will be responsible for leading and assisting with the successful completion of daily shift requirements.About the RoleYou will lead and motivate a team of Front Desk staff to ensure excellent...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.We are looking for an experienced and passionate Front Office Manager for The Ned Doha. The...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Join us at Mandarin Oriental, Doha and become a part of a thriving community that delivers exceptional guest experiences.We are seeking a dedicated and customer-focused Reservations Services Agent to join our team.Main ResponsibilitiesAnswer hotel phone calls and respond to guest inquiriesProcess and confirm guest reservations for rooms, F&B, and Spa...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Front Office ManagerHotel Brand: SPHCLocation: Qatar, DohaHotel: Abesq Doha Hotel & Residences (DOHDH), Suhaim Bin Hamad Street, C-Ring RoadJob number: 142067Join our extraordinary worldDistinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.With the strategic rapid growth of our...


  • Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

    Assistant Front Office ManagerHotel Brand: InterContinentalLocation: Qatar, DohaHotel: Doha Beach & Spa (DOHHA), Street 900, Bldg. No. 25, Zone 61, Al Dafna, West Bay, PO Box 6822, Doha, State of QatarJob number: 141931As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Join our extraordinary worldDistinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Front Office Manager with luxury and lifestyle brand hotel experiences to join our...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...


  • Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Job Description: As a Front Office Manager at IHG Hotels & Resorts, your primary responsibility will be to manage the daily operations of our Rooms Division departments, including reception, guest services, concierge, housekeeping, and Spa & Recreation. This requires effective communication, strong problem-solving abilities, and the capacity to adapt to...


  • Doha, Baladīyat ad Dawḩah, Qatar SPHC Full time

    Every day is different, but you'll mostly be:Supervise the efficient operations of reception including check in/out proceduresSupport team members in handling guest requests and enquiries to ensure a positive outcome is achievedEnsure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or...


  • Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Office Receptionist. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to multitask and prioritize tasks efficiently.Key ResponsibilitiesProvide exceptional service to guests, responding promptly to...