Key Account Manager

6 days ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Role Purpose:

With over 35 years of presence across the MEA region, here at IQVIA we are always looking to grow our talent pool as we continue to expand. We have a great opportunity to welcome an experienced key account manager to maintain solid relationships with Government clients and life sciences customers. The account manager's responsibilities include identifying new business opportunities with key clients, growing the company's revenue by ensuring that key clients are satisfied with the services provided. Ability to anticipate client needs and come up with concepts, solutions to meet client objectives.

Principal Accountabilities:

  1. This role centers on cultivating deep client intimacy to achieve or surpass assigned revenue and growth targets within designated accounts or sales territories.
  2. Leveraging long-term client relationships, the KAM serves as a trusted advisor, offering insights on an array of solutions across marketing, market research, sales management, industry dynamics, trends, and IQVIA's product, consulting, and service capabilities.
  3. The role also involves proactively discerning client needs and collaborating with IQVIA's marketing, sales specialists, consultants, and client service teams to craft and present tailored solutions for complex business challenges.
  4. Moreover, the Account Manager spearheads the identification and pursuit of new business opportunities and contract expansions within the assigned accounts, engaging with client managers at the marketing, market research, sales management, and IT levels.
  5. They are the face of the company to the client and vice versa, overseeing all sales-related activities.
  6. The role places a strong emphasis on monitoring client satisfaction with contracted deliverables, working closely with the sales management team and Client Service management to ensure high customer satisfaction levels. Skillfully managing renewals and subscriptions is also a key responsibility, and in certain instances, contributing to large contract renewal efforts.
  7. Furthermore, the role may involve collaborating with global and regional account management to explore multi-country opportunities.

Minimum Education, Experience, & Specialized Knowledge Required:

  1. Minimum of seven (7) years relevant sales or account management experience and/or solution sales management experience (preferred).
  2. Good knowledge of IQVIA offerings, and the client's business and the pharmaceutical industry.
  3. Bachelor's degree in business administration, finance, sales, or related field. Strong negotiation and leadership skills.
  4. Excellent communication skills.
  5. Well versed with all Microsoft Office applications as well as CRM software.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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