Customer Service

5 months ago


Doha, Qatar CFO Consulting Full time

Key Responsibilities:

- Respond to customer inquiries and provide information about our abaya products, pricing, and availability.
- Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges.
- Use effective communication and persuasion skills to close sales and meet sales targets.
- Build and maintain strong customer relationships by offering assistance and resolving issues promptly and professionally.
- Utilize marketing skills to identify opportunities to promote our abayas and increase brand visibility.
- Collaborate with the team to identify market trends and provide feedback for product development.
- Gather customer feedback and provide valuable insights for continuous business improvement.
- Maintain accurate records of customer interactions and transactions.

Qualifications:

- Reliable transportation (car) for occasional business-related tasks.
- Exceptional customer service and interpersonal skills.
- Sales-oriented with a track record of closing deals.
- Strong communication and negotiation skills.
- Marketing skills with an understanding of brand promotion.
- Ability to work independently and as part of a remote team.
- A commitment to improving the business and delivering exceptional service.
- Has graphic design skills.

**Benefits**:

- Competitive salary and sales commission.
- Work from the comfort of your own home.
- Opportunity to contribute to the growth and success of a growing business.
- Ongoing training and development.
- Flexible working hours.
- Full salary package is QAR 2,000
- 2% commission from every abaya sold

**Job Type**: Part-time

**Salary**: From QAR2,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)


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