Customer Success Manager

**Do you enjoy being part of team that provides high-quality engineering for our customers?** **Do you enjoy being a part of a successful team?** **Join our Team!** Industry Energy technology (IET) part of Baker Hughes Company operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of...

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. **Responsibilities**: As a Principal Customer Success...

**Job Details**: This position’s main responsibility is to build positive client relationships during projects. Engagement managers oversee the customer service operations within a business, dealing with customers directly and often as their first point of contact. They help clients to implement their services and plan projects more effectively, often...

**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 4 years of experience in a customer success role in the enterprise software, cloud space, or AI space. - Experience in security solutions domain, such as Security Operations (SecOps) i.e., Security Information Event Management (SIEM) and Security Orchestration, Automation,...

**About This Opportunity** As Ericsson Middle East & Africa Customer Marketing Manager, you have the overall responsibility to lead the planning and implementation of multiple customer experiences across a Customer Unit within Market Area Middle East and Africa. You will engage and collaborate with the sales organization in ongoing business and new business...

Petroplan are looking to hire a Succession & Career Planning Specialist to work for a major Oil and Gas company. **Job Summary**: This is a strategic corporate role within our Strategic Workforce Planning (SWP) function, and its mission is to support human capital processes and the business lines to redeploy the right talent in the right position to drive...

**About this opportunity!** We are now looking for a Customer Operations Manager (COM), to ensure that all contractual deliveries related to the Networks business portfolio are fulfilled towards one or more customer accounts. In this role, you will be responsible for overseeing end-to-end operational performance towards the account according to agreed...

About the role - Manage the assigned QAS passenger services sections includes but not limited to (Check In, Boarding/VIP/QROC/PDA/INAD/ PRM/ Porterage /lost & found / Baggage ) operations and oversee the operational and administrative requirements in order to deliver high standard of service to QAS Customers consistently. - Seek and capitalize on...

In this interesting role, you will be tasked to build and maintain an ongoing level of collaborative engagement with key QACC customers, both airlines and non-airline accounts. The role is responsible for building trusting relationships with clients and protecting the QACC brand by presenting, maintaining and cultivating a positive partnership image. The...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

As Research and Insights Manager you will be responsible to critically manage the voice of customer research objectives for the entire Customer Experience division across every stage of the entire customer journey. Through developing and communicating actionable insights, setting up data capture across every customer journey touchpoint and synthesizing...

We are looking for the new leader of our Sea Logistics Team in Doha, Qatar. ** Your Role **:In this unique opportunity, you will focus on customer satisfaction and growth in this market full of potential. You will lead a team of 3 people, including Customer Care and Sales, while providing a high level of freight forwarding, system and market knowledge. **...

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. Customer Relationship Manager Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving...

**We are looking to hire a qualified Customer Service Manager to join our dynamic team.** - Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints - Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints - Promoting and sharing customer service...

About the role - Manage the assigned QAS passenger services sections includes but not limited to (Check In, Boarding/VIP/QROC/PDA/INAD/ PRM/ Porterage /lost & found / Baggage ) operations and oversee the operational and administrative requirements in order to deliver high standard of service to QAS Customers consistently. - Seek and capitalize on...

**Responsibilities**: - Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an...

**About the role**: We are currently recruiting for Senior Customer Services Officer for Customer Contact Centre in Doha and Ahmedabad. The role is responsible to manage service quality, service levels and revenue generation through teams by adhering to redefined set standards. Develop, manage, coordinate, and implement policies and procedures through close...

Key Responsibilities: - Respond to customer inquiries and provide information about our abaya products, pricing, and availability. - Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges. - Use effective communication and persuasion skills to close sales and meet sales...

We are looking for a Call Center Representative that will be the liaison between our company and its current clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Parsons is looking for an amazingly talented **Customer Service Lead **to join our team! The Customer Service Lead will be ensuring organization’s customers receives positive experience and feel valued. The position is responsible for conducting customer mapping, designing customer journeys and strategies to effectively manage queries, provide relevant...