Customer Service Account Manager

Minimum 3 years' experience in a freight forwarding role is required; preferably in a customer service or operations role. - Previous experience using the ERP system, CargoWise One, is required. - Previous experience updating or negotiating client rates is preferred. - Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel. - Clear and...

**Job description**: ** MALE ONLY** - **Welcoming all customers with a smile.** - **Attract potential customers by answering service inquiries and provide** **information about other services.** - **Provide accurate information to the customer and make sure that the** **customer understands their chosen driving package.** - **Open the customers file and help...

We are looking for a customer-oriented service representative for a facility management company. **must have experience in a facility management and service company.** **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls. - Generate sales leads - Identify and assess customers’ needs to achieve...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

As an Customer Account Manager you must be proactive and passionate about company services and the clients they serve. You will act as a point of contact for your clients and build long-lasting, mutually beneficial relationships with your contacts, always striving to find the services which best fit the individual needs of the...

**Customer Service Manager** **Qatar** Parsons is working with leading public service organizations to orchestrate large scale O&M transformation for roads activities for programs that drives Service Delivery Excellence, Operational Efficiencies, Capability Building, Change Management, and Outsource Maximization. Parsons is looking for an amazingly...

**We are looking to hire a qualified Customer Service Manager to join our dynamic team.** - Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints - Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints - Promoting and sharing customer service...

**Responsibilities**: - Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an...

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. **Responsibilities**: As a Principal Customer Success...

At Qatar Airways, we are committed to providing exceptional customer experiences through our digital platforms. As a Digital Support Coordinator, you will be the first point of contact for customers, ensuring timely and accurate resolution of system-related queries, configuration requests, and operational issues.This role includes providing exceptional...

Job OverviewECCO Gulf Majorel Qatar is seeking an experienced Call Center Team Leader to join our team.About the RoleThe successful candidate will be responsible for managing daily customer operations across multiple channels, including calls, emails, and in-person visits. Key responsibilities include addressing customer escalations and complaints promptly...

**Role Description** This is a full-time on-site role at The Play Attic in Doha, Qatar for a Cashier Customer Service position. As a Cashier Customer Service, you will be responsible for handling customer transactions, providing excellent customer service, and ensuring a positive customer experience. **Qualifications** - Excellent communication and...

As Manager Customer Care & Service Recovery, you will be responsible to enhance Qatar Airways' 5-star proposition through the delivery of a positive and personal Customer Care experience. Leading the Customer Care team in the processing of customer feedback, and ensuring that issues are resolved in a way which enhances customer loyalty, directly increases...

**Job description** **Customer Service Responsibilities** **Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...

**Duties**: - Respond to customer queries on phone or via WhatsApp - Attend to customers in studio - Provide information provided to customers/ FAQs - Process orders and payment (preparing invoices, taking correct requirements) - Quality check of final product before/while packing orders - Arrange delivery (Qatar/Abroad) - Coordinate with DHL and/or Aramex...

Roles and responsibilities The Account Manager is responsible for contributing to the achievement of the revenue objectives for the short term and long term sales target through effectively managing customer relationship, ensuring customer satisfaction and expanding customer base.Key ResponsibilitiesWork with the service and project operation teams to...

At Minor International, we are seeking a highly skilled Customer Service Manager to join our team.This is an exciting opportunity for a motivated and organized individual to oversee the day-to-day operations of our front office department.The ideal candidate will have excellent communication skills, be able to multitask with ease, and have previous...

About the role - Manage the assigned QAS passenger services sections includes but not limited to (Check In, Boarding/VIP/QROC/PDA/INAD/ PRM/ Porterage /lost & found / Baggage ) operations and oversee the operational and administrative requirements in order to deliver high standard of service to QAS Customers consistently. - Seek and capitalize on...

**Attract potential customers by answering service inquiries and providing information about other services.** - **Provide accurate information to the customer and make sure that the customer understands their chosen driving package.** - **Maintain customers’ information by updating their records.** - **Resolve service problems by clarifying complaints,...

MSI Management Solution International is seeking a highly skilled Customer Service Liaison to join our team. The successful candidate will be responsible for providing exceptional customer service, liaising between departments and clients, and ensuring timely delivery of goods.Key Responsibilities :Foster strong relationships with clients and internal...