Support Manager

Preparing monthly payroll inputs of various reimbursements such as medicals, overtime, travel expenses, etc. In order to maintain an efficient and organized practice. Perform all data entry (attendance, vacations overtime, bonuses, recruitment information and others) relating to payroll to ensure all information is correctly and timely processed on the...

**About the Role** **Your Responsibilities** - Provide Level 3 production support and manage incident resolution against established SLAs - Publish the Root cause analysis for the issues reported, coordinating with the other teams and ensure corrective actions are taken. - Carry out post implementation reviews and to document lessons learned - Proactively...

Job Description: - ticket/calltask/calls - Installing and configuring client/Internal computer systems. - Responding to client IT support requests. - Meeting with clients to diagnose software, networking, or hardware issues. - Providing technical support on-site or via remote-access systems. - Offering solutions that meet the needs of the client. - Perform...

Develop and implement support strategies that align with the organization's goals and objectives, including developing and maintaining a customer‐focused culture. - Manage the support budget, including ensuring that resources are allocated in a way that meets the needs of the organization and its customers. - Oversee the development and execution of...

Overseeing human resource functions such as hiring new employees, conducting performance evaluations, and administering benefits packages to current employees - Ensuring that all company policies are followed by employees and managers - Helping to create and implement new policies, procedures, and strategies to improve efficiency and productivity - Supervise...

ticket/calltask/callsJob Description: - Installing and configuring client/Internal computer systems. - Responding to client IT support requests. - Meeting with clients to diagnose software, networking, or hardware issues. - Providing technical support on-site or via remote-access systems. - Offering solutions that meet the needs of the client. - Perform...

Job Description: **IT Support Specialist Responsibilities**: - Consulting with IT managers and other departments as required. - Providing IT assistance to staff and customers. - Training end-users on hardware functionality and software programs. - Resolving logged errors in a timely manner. - Monitoring hardware, software, and system performance metrics. -...

Ensuring that worker productivity is maximized through effective training programs and efficient use of technology - Recruiting, hiring, training, and managing a skilled workforce to meet organizational needs - Develops partnerships with other internal groups and business units to improve speed of issues resolutions and to recommend product improvements -...

**We are seeking a member of our team with experience in IT.** **Responsibilities**: **1. **Network Administration 2. System Administration 3. Technical Support 4. Security Management 5. Hardware Maintenance 6. Software Development Support 7. Documentation 8. Collaboration **Qualifications**: - Bachelor's degree in Information Technology, Computer...

About Us Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!About the Business Unit: Corporate Services...

We are seeking a service-oriented and self-motivated professional to join our IT support team for **E-Commerce**. In this role, You will work closely with the Information Technology department to oversee and manage projects, from conceptualization through to design and implementation, including business analysis and processes mapping, user acceptance...

Installing and configuring computer hardware, software, systems, networks, printers and scanners. - Monitoring and maintaining computer systems and networks. - Cabling and knowledge in CCTV System support. - Responding in a timely manner to service issues and requests. - Providing technical support across the company (this may be in person or over the...

About the Role Responsible for coordinating internal communication process within QAS, administrating applicable software platforms used within Integrated Management System and developing & implementation of Emergency Response and Business Continuity. This role is responsible for communication of airline updates, safety communication, work Instructions,...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with...

As a Finance & Business Support Manager at Millennium Place Doha, you will be a key member of our leadership team, responsible for overseeing the financial and business support functions of the hotel. Your expertise in financial management, strategic planning, and business analysis will drive our financial success and ensure operational efficiency. **Key...

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner about ERP. - Follow communication scripts when handling different topics - Identify clients needs, clarify information, research every issue and provide solutions and/or alternatives **Requirements**: - Relevant experience in ERP software support. - Thorough...

Manager Financial Business Support **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents...

Roles & Responbilities - Installing and configuring computer hardware, software, systems, networks, printers and scanners - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests - Providing technical support across the company (this may be in person or over the phone) - Setting up accounts for...

As a Projects & Business Support Manager, you will be responsible for managing and coordinating the implementation of complex, and strategic projects related to customer experience transformation across Product Development & Design (PDD) to ensure that project objectives, KPls are achieved within the agreed schedule. The Project Manager will be involved in...

**About your role** In this role, you will manage the Support Services team that provides L1 and L2 support to internal users across QR Group. With the strategic vision for the team, you will set the long-term direction of the team and will also balance and plan the short-term actions. You will be responsible for identifying and pursuing service improvement...