Customer Experience
6 days ago
About the role
Will provide Al Maha Services customers Porter services from the baggage claim area to curb-side, from curb-side to check-in, or after immigration for customers arriving, departing and transiting at Hamad International Airport. Will be groomed and well-presented when engaging and interacting with customers.
- Provide assistance with porter services from the baggage claim area to curb-side, from curb-side to check-in, or after immigration with porter assistance.
- Provide courteous and prompt service to customers at all times.
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
- Assist with manual transportation of luggage to the check-in counters and baggage carrousel.
- Assist Al Maha Services staff or customer service agents at check-in activities.
- Place luggage on scales and assist customers with the check-in process.
- Affix baggage tags onto checked-in baggage.
- Perform other duties as directed by the Management.
- Personal Development
- Take responsibility for own ongoing personal development and growth of expertise.
- Keep abreast with any market trends and developments
- Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
- Lead by example and inspire team members to grow and develop
Qualifications
Be part of an extraordinary story.
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
**Qualifications - External**
About you:
- High School Diploma with minimum of 2 years of job related experience
- Previous experience as Bell Host in a hotel environment would be an advantage.
- Command of English language
- Knowledge of Arabic would be an advantage.
About Qatar Airways Group.
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply.
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