Success Factor HR Support Specialist

7 months ago


Doha, Qatar MPH Global Services Full time

Category: Oil and Gas
Industry: Oil & Gas
City/Country: Doha, Qatar
Location: Doha

We are looking for a **SuccessFactor HR Support Specialist** with the following details:
**Location : Doha, Qatar**

**Duration : 18 Months**

**Work Status : Resident, Single**

QUALIFICATIONS & EXPERIENCE REQUIRED
- 5+ years of experience HR-IT System Implementation & Support
- Minimum of 2 end to end SuccessFactors implementation, including hands on L1, L2 support
- Functional expertise in several HCM areas including organizational management, personnel administration, payroll, time management, HR reporting, etc.
- Preparation & Execution of Test Cases / Test Plans / Test scripts
- Experience in Change Management role (influencing, rollout and embedding change)
- Previous experience of being part of implementation team and support or working with SAP Success Factors is a must
- Fluent English both spoken and written
- Very good knowledge of HR processes to map with the system
- Able to train the user communities (End users /Super Users)

ACTIVITIES
- Work closely with HR Business SME's, vendor and DBS team
- Prepare and Develops data of existing systems for migration to new system as per vendor requirement
- Understand the current HR function and provide insight into current pain points
- Understand integration requirements and highlight gaps with test cases and testing
- Understands Recruit to Retire processes, Talent management, Payroll Overview & benefits administration
- Able to troubleshoot, analyze, prioritize, and determine root causes to issues/incidents within Success Factors modules
- First level contact point for HR users and other stakeholders for L1, support
- Runs and validate SIT, UAT testing with internal HR users and with Implementation partners
- Organize and felicitate system testing for HR users, business stakeholders, end users and document the issues, risks
- Prepare help file, knowledge transfer documents for go live modules
- Conduct functional knowledge transfer session for the HR Business SME's



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