Loyalty Marketing Officer

6 days ago


Doha, Qatar Qatar Airways Full time

**About the role**

As a **Loyalty Marketing Officer**, you will be responsible for the implementation of the Loyalty Marketing strategies (including Brand, Acquisition, Accrual, Redemption and Customer Engagement) through development and delivery of loyalty marketing campaigns, assets and initiatives in order to achieve pre-determined outcomes, both performance and customer satisfaction focused.

**As part of your responsibilities, you will also**:

- Up-keep, optimize and report on automated trigger assets through regular review of materials and their performance to ensure consistent customer interface delivery in accordance to the team customer engagement and revenue targets.
- Support the progression of the creative process for campaigns through submission of briefs, ADMAT's and review of assets in accordance to an agreed creative campaign brief.
- Work with the Loyalty Marketing Creative Designer and other key stakeholders, to identify additional opportunities for asset creation, suitable for localized delivery, ensuring sufficient materials are available to service personalization in customer facing materials.
- Provide recommendation to identify the right audience for campaigns, considering customer segmentation, micro-segmentation and loyalty lifecycle in an aim to deliver target-oriented campaigns

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

**About You**

We are looking for a professional who possesses the following skills and experience:

- Bachelor’s Degree or equivalent is essential
- 3+ years of job-related experience
- Experience working in the Middle East within a multi-cultural professional environment
- Hands-on data analysis experience
- Experience working cross-channel including online and direct marketing.
- Basic html and knowledge of WYSIWYG editors such as Dreamweaver, Word press, MS FrontPage.
- Intermediate to advanced level of analytical/Numerical skills to be able to analyze campaign performance stats and produce reports.
- Intermediate to advanced level of presentation skills



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