Business Analyst- Airline Cargo Management Systems

1 week ago

Doha, Qatar Wipro Limited Full time

Overview:
Qatar Airways Client JD:

- Snr Business Analysts with CRM and Data Analytics Experience Identify user needs from user requests and develop strategies by which to meet those needs. Understanding of Data modelling and dimensions Critically evaluate information from multiple sources and clearly indicate quality of final analysis. Communicate complex data in comprehensible ways. Determine, implement, and evaluate business metrics to meet ongoing organizational or customer information needs. Analyze and report on complex data to

**Role Purpose**
- The purpose of the role is to liaison and bridging the gapbetween customer and Wipro delivery team to comprehend and analyzecustomer requirements and articulating aptly to delivery teams thereby,ensuring right solutioning to the customer._

**Do**
- ** Customer requirements gathering and engagement**-
- _ Interface and coordinate with client engagement partners tounderstand the RFP/ RFI requirements _
- _ Detail out scope documents, functional & non-functionalrequirements, features etc ensuring all stated and unstated customerneeds are captured _
- _ Construct workflow charts and diagrams, studying systemcapabilities, writing specification after thorough research and analysisof customer requirements_
- _ Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate andtimely response to RFP/RFIs_
- _ Understand and communicate the financial and operational impactof any changes_
- _ Periodic cadence with customers to seek clarifications andfeedback wrt solution proposed for a particular RFP/ RFI and accordinglyinstructing delivery team to make changes in the design_
- _ Empower the customers through demonstration and presentation ofthe proposed solution/ prototype _
- _ Maintain relationships with customers to optimize businessintegration and lead generation_
- _ Ensure ongoing reviews and feedback from customers to improveand deliver better value (services/ products) to the customers_- ** Engage with delivery team to ensure right solution isproposed to the customer**-
- _ Periodic cadence with delivery team to:_
- Provide them with customer feedback/ inputs on the proposed solution
- Review the test cases to check 100% coverage of customerrequirements-
-Conduct root cause analysis to understand the proposed solution/demo/ prototype before sharing it with the customer
- Deploy and facilitate new change requests to cater to customer needsand requirements
- Support QA team with periodic testing to ensure solutions meet theneeds of businesses by giving timely inputs/feedback
- Conduct Integration Testing and User Acceptance demo?s testingto validate implemented solutions and ensure 100% success rate

-Use data modelling practices to analyze the findings and design,develop improvements and changes

-Ensure 100% utilization by studying systems capabilities andunderstanding business specifications
- Stitch the entire response/ solution proposed to the RFP/ RFI beforeits presented to the customer
- _ Support Project Manager/ Delivery Team in delivering thesolution to the customer_-
- Define and plan project milestones, phases and different elementsinvolved in the project along with the principal consultant
- Drive and challenge the presumptions of delivery teams on how willthey successfully execute their plans -Ensure Customer Satisfaction through quality deliverable on time
- ** Build domain expertise and contribute to knowledgerepository**-
- Engage and interact with other BA?s to share expertise andincrease domain knowledge across the vertical
- Write whitepapers/ research papers, point of views and share withthe consulting community at large -Identify and create used cases for a different project/ account thatcan be brought at Wipro level for business enhancements
- Conduct market research for content and development to providelatest inputs into the projects thereby ensuring customer delight

**_ Stakeholder Interaction_**- **_ Stakeholder Type_**- **_ Stakeholder Identification_**- **_ Purpose of Interaction_**- **_ Internal_**- _ Pre-sales team_- _ For solutioning for an RFP/ client requirement_- _ Principal Consultants _- _ Governance and to discuss and drive business requirements andgrowth_- _ Testing team/ QA _- _ For quality checks and continuous analysis to ensure seamlessdelivery_- _ Delivery team_- _ For product solutioning and developing systems and processes_- _ Client partners/ sales team_- _ For any lead generation_- **_ External_**- _ Consulting Partners_- _ Coordinating for consulting solutions and continuous support_- _ Customers_- _ To provide them with right solution and ensure customersatisfaction & engagement_

**Display**
- Lists the competencies required to perform this role effectively:_

- **_ Functional Competencies/ Skill_**- Domain/Industry Knowledge ? Awareness and knowledge of broadeconomic, demographic, technological and global trends in the ITindustry ? **_Expe

  • Cargo Systems Specialist

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    Key responsibilitiesAs a Digital Product Owner, your key responsibilities include:Managing projects from start to finish, including planning, execution, and transition.Collaborating with stakeholders to ensure cargo system-related features meet business requirements.Coordinating with the Cargo IT team and external solution providers to implement...

  • Lead Cargo Interline

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **About the role** With an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world. As the business expands, we are pleased to announce an incredibly exciting opportunity to join our **Cargo Commercial Team** in **Doha** as a **Lead Cargo...

  • Cargo System Support Manager

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Lead Cargo Strategic Analyst

    6 days ago

    Doha, Qatar Qatar Airways Full time

    About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Cargo Flight Analyst

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Welcome to a world where ambitions fly high! With an extensive global network, highly-experienced staff and premium facilities, Qatar Airways Cargo offers a high-quality air freight service to our growing list of customers around the world. With our continuous growth, we are pleased to announce an incredibly exclusive and exciting...

  • Business Development Finance Analyst

    5 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    About the RoleThis position involves analyzing data to optimize business operations and improve decision-making. As a Business Development Finance Analyst, you will support the business in various activities such as cost analysis, budgeting, and financial reporting.Key ResponsibilitiesAnalyze financial models and conduct quantitative analyses to improve...

  • Air Cargo Strategy Manager

    5 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Job OverviewThe air cargo industry is undergoing a transformative period of change and digitalization. As the world's largest global air cargo carrier, Qatar Airways Cargo is at the forefront of this evolution.We are seeking an experienced Manager Cargo Network Planning to join our Corporate Planning Team in Doha. This role will involve overseeing the...

  • Airline Learning and Development Manager

    5 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    About the RoleWe are seeking a highly skilled Cargo Training Manager to join our team at Qatar Airline.Key Responsibilities:Create and maintain high standards to support learning environments.Design and develop training packages, including presentations, participant's books, exercises, written assessments, syllabi, and lesson plans based on best practices...

  • Lead Cargo Strategic Analyst

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **Lead Cargo Strategic Analyst - Doha, Qatar** **About the role** Thinking about a career in Air Cargo Industry? Immerse yourself into a fast-paced environment and have the exposure to work with diverse cultures and a range of opportunities in the Air Cargo industry. Reporting to the Cargo Route Manager, the Lead Cargo Strategic Analyst will assist in...

  • Cargo Interline

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the roleThe air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Cargo Business Development Specialist

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job Description: The successful candidate will be responsible for creating, maintaining, and developing cargo partnerships with carriers that bring the most network benefit to LxbfYeaa. This involves analyzing potential airline partners, preparing business cases, and memos for C-suites. The role also requires overall responsibility for strategic partnerships...

  • Cargo Interline

    1 week ago

    Doha, Qatar Qatar Airways Full time

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme....

  • Cargo Interline

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...

  • Manager Cargo Pricing

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Job Description - Manager Cargo Pricing (218590)Job PostingMar 16, 2025, 11:58:58 AM |Primary LocationDohaUnposting DateMar 30, 2025, 8:59:00 PMDescriptionThe air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital...

  • Business Systems Analyst Position

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar VAM Systems Full time

    Job DescriptionVAM Systems is seeking a highly skilled Senior Business Analyst to join our team in Qatar.The ideal candidate will have extensive experience in risk management systems implementation for banks, with a minimum of 5+ years of experience.Key responsibilities include:Implementing risk management systems to support asset and liability management...

  • Lead Cargo Revenue Intergrity Analyst

    2 weeks ago

    Doha, Qatar Candidzone Full time

    **IMMEDIATE HIRING - **LEAD CARGO REVENUE INTEGRITY ANALYST** - Bachelor’s Degree in Finance/Accountancy or any relevant course - Should have Cargo Business experience including understanding of Operational aspect and business flow - Data and process experience - Knowledge on Basic Air Cargo Tariff, IATA Cargo rules & Interline - Must have experience in...

  • Cargo Training Manager

    7 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    About the RoleStrategically responsible for ensuring compliance of any regulatory, operational and developmental learning programs required for QAS Cargo that are identified, developed, organized and delivered effectively with adult learning techniques and learner centered approach to improve the individual's performance and productivity within the...

  • Cargo System Support Manager

    1 week ago

    Doha, Qatar Qatar Airways Full time

    Welcome to a world where ambitions fly high! With an extensive global network, highly-experienced staff and premium facilities, Qatar Airways Cargo offers a high quality air freight service to our growing list of customers around the world. With our continuous growth, we are pleased to announce an incredibly exclusive and exciting opportunity to join our...

  • Air Cargo Revenue Manager

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Company OverviewAbout Qatar AirwaysWe are a forward-thinking airline, always pushing the boundaries of what is possible in the air cargo industry.We are now seeking a highly skilled professional to join our Pricing Team, who can help us navigate the complexities of global pricing and drive business success.Job DescriptionPricing Strategy ConsultantIn this...

  • Cargo Pricing Specialist

    4 weeks ago

    Doha, Qatar Qatar Airways Full time

    **218312**Job Posting** Mar 3, 2025, 1:15:05 AM | **Primary Location** Doha | **Unposting Date** Mar 17, 2025, 3:59:00 PM **Description** **Cargo Pricing Specialist** The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch...