Presales Technical Specialist

2 months ago

Doha, Qatar Microsoft Full time

Are you passionate about helping customers transform their businesses? Microsoft is at the forefront of this transformation; come and help organizations rethink aspects of their business in a way that sets them and their people up for success. Your roles as a Microsoft Technology Specialists (TS) is to win the technical decision of customers to purchase and use our technology. The TS is expected to be able to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision, allowing the team to achieve/exceed quarterly sales targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies

**Responsibilities**:

- Own technical discussions with customers leveraging processes and tools, demos, and programs using consultative sales methodology and technical expertise to influence the customer vision; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.
- Build technical strategy: map the agreed customer vision into a strategy, resolve concerns, preventing and removing technical blockers, and validating a strong business case for investment and translate technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation guiding the customer to choose the best Microsoft platform and win the AI Design, inclusive of Microsoft AI, Application services, and Databases.
- Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs; drive POCs/Pilots to create momentum for MVPs, infusing key AI technologies where appropriate and being technically proficient to do POC with hands-on-skills.
- Cross collaboration across AI, and Apps Innovation team to drive AI Design Wins and support the customer AI transformation inclusive of AI Applications and data foundation. Support the creation of new pipeline in collaboration with the Specialist and account team by identifying new opportunities within customer engagement and hand-off to the Solution Specialist for pursuit.
- Maintain and grow expertise in Database scenarios including Cosmos DB, SQL DB, MySQL and PostgreSQL as well as relevant AI technologies while keeping up to date with market trends and competitive insights; collaborate and share with the Data & AI technical community.
- Be the Trusted advisor and use proactive effort to find and understand customers’ pain points and work with partners to design and offer solutions (with business case) to technical leaders by being an Azure platform evangelist for Database scenarios like modernizing your legacy Data Warehouse and migrating to the cloud, new Modern Data Warehousing deployments and end to end Database solutions.
- Be the Voice of Customer to share insights and best practices with Global Black Belt and Engineering, to remove key blockers and drive product improvements.

**Qualifications**:
**Required/minimum qualifications**

Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.

**Additional or preferred qualifications**

2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. 4+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.

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