Customer Retention Specialist

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

About Us

PPL Dynamics is a dynamic company that values customer loyalty and retention.

Job Description

We are seeking an experienced Customer Retention Specialist to join our team. In this role, you will be responsible for developing and managing loyalty programs targeting different segments of the consumer market.

Responsibilities

  1. Develop and manage loyalty programs to increase customer retention
  2. Analyze sales data and contract management to identify opportunities for growth
  3. Collaborate with cross-functional teams to implement strategies and initiatives
  4. Stay up-to-date with industry trends and best practices in loyalty and retention

Requirements

  • Bachelor's degree required
  • 8-10 years' experience in related field
  • Excellent analytical, communication, and project management skills
  • Fluency in English and knowledge of Arabic


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