Customer Engagement and Retention Lead

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Oracle Full time
Account Renewal and Growth Expertise

We are seeking an experienced Customer Engagement and Retention Lead to join our team.

In this role, you will be responsible for managing account renewals and growth within assigned territories.

Key responsibilities include:

  • Renewal management: Ensuring timely renewals for customers in assigned territories
  • Customer engagement: Educating customers on business practices and contractual implications
  • Exception management: Managing exceptions for customers with issues that may delay or inhibit renewals
  • Lead identification and transfer: Identifying and transferring leads to sales representatives for top-tier opportunities
  • Budget forecasting: Accurately forecasting business targets and opportunities in your territory
Oracle Overview

As a leader in the technology industry, Oracle is committed to helping its customers succeed in an increasingly complex IT landscape.



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