Customer Engagement and Retention Lead
4 days ago
We are seeking an experienced Customer Engagement and Retention Lead to join our team.
In this role, you will be responsible for managing account renewals and growth within assigned territories.
Key responsibilities include:
- Renewal management: Ensuring timely renewals for customers in assigned territories
- Customer engagement: Educating customers on business practices and contractual implications
- Exception management: Managing exceptions for customers with issues that may delay or inhibit renewals
- Lead identification and transfer: Identifying and transferring leads to sales representatives for top-tier opportunities
- Budget forecasting: Accurately forecasting business targets and opportunities in your territory
As a leader in the technology industry, Oracle is committed to helping its customers succeed in an increasingly complex IT landscape.
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Customer Retention Specialist
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timeAbout UsPPL Dynamics is a dynamic company that values customer loyalty and retention.Job DescriptionWe are seeking an experienced Customer Retention Specialist to join our team. In this role, you will be responsible for developing and managing loyalty programs targeting different segments of the consumer market.ResponsibilitiesDevelop and manage loyalty...
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Loyalty and Engagement Lead
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full timeAbout Our TeamWe're a diverse group of professionals passionate about creating engaging customer experiences.Job OverviewThe Loyalty and Engagement Lead will develop and execute strategies to drive customer loyalty and retention. This includes analyzing sales data, identifying opportunities for growth, and collaborating with cross-functional teams to...
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Customer Engagement Leader
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Stantec Consulting International Ltd. Full timeWe are seeking a skilled Customer Engagement Leader to lead a major consulting program focused on enhancing customer service delivery in the public sector. The successful candidate will have at least 12 years of experience in a leading role, preferably within the roads or drainage sectors.Responsibilities:Designing and implementing customer service...
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Digital Engagement Lead
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeLxbfYeaa is seeking a Digital Engagement Lead to oversee our social media engagement and customers support strategies for our audience and clients. This is an exciting opportunity to take on a leadership role and make a significant impact on our digital presence.The ideal candidate will have a strong background in social media management, community...
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Talent Retention Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking a highly skilled Talent Retention Manager to join our team at lxbfYeaa.About the Role:Support the Employee Relations & Engagement Manager in implementing strategies to improve employee retention and engagement. Contribute to the development and execution of employee engagement programs, improving internal policies and procedures.Main...
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Engagement Lead
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Credence HR Services Full timeCredence HR Services is seeking an experienced professional to join our team as an Engagement Lead. In this role, you will be responsible for leading our airline and aviation projects, ensuring timely completion and high-quality results.The ideal candidate will possess a strong background in project management, with experience in managing multiple projects...
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Customer Engagement Expert
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full timeCustomer Engagement ExpertWe are seeking a Customer Engagement Expert to join our team. As a Customer Engagement Expert, you will be responsible for engaging with customers, generating sales, and maintaining attractive displays.Key ResponsibilitiesEngage with customers to understand their needs and preferences.Sell company products, explaining their benefits...
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Automotive Customer Experience Manager
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Mannai Corporation Full timeJob OverviewMannai Corporation QPSC, a leading diversified company in Doha, Qatar, seeks an experienced Crm Manager to drive customer satisfaction goals. The ideal candidate will have a strong background in customer relationship management, data analysis skills, and team leadership abilities.Key Responsibilities:Design and optimize customer journeys for...
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Sales and Customer Engagement Specialist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleWe are looking for a seasoned Sales and Customer Engagement Specialist to join our team at lxbfYeaa. In this role, you will work closely with our sales consultants and directly with potential customers to convert leads to sales and meet an annual sales target. Your primary responsibility will be to prepare and maintain a sales forecast and...
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Customer Engagement Expert
11 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Cognizant Full timeJoin us as a Customer Engagement Expert at Cognizant and contribute to the development of innovative solutions that drive customer satisfaction and loyalty. As a key member of our business analysis function, you will be responsible for analyzing customer behavior and preferences to inform product development and marketing strategies.Responsibilities:Analyze...
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Customer Engagement Specialist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAt lxbfYeaa, we're looking for a dynamic and specialized individual to join our team as a Customer Engagement Specialist. As a key member of our client relations team, you'll be responsible for managing relationships with our clients.Your primary focus will be on co-ordinating the resources needed to service projects, building strategic operational plans,...
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Customer Engagement Specialist
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar assist trading and contracting Full timeWe are looking for a skilled Sales Associate to join our team at Assist Trading and Contracting in Doha, Qatar. As a Sales Associate, you will be responsible for interacting with customers, identifying their needs, and suggesting suitable products.Your primary focus will be on selling products, managing inventory, and maintaining a clean and organized store...
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Team Lead
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob SummaryWe are seeking a highly motivated and experienced individual to join our team as a Customer Service Supervisor.About the RoleThe successful candidate will be responsible for leading and motivating a team of customer service representatives, ensuring exceptional customer service delivery and continuous improvement. You will be responsible for...
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Customer Support Lead
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionThe Customer Support Lead is responsible for monitoring and improving the customer experience of the subscription service across all service and support channels.The Lead will be accountable for setting and delivering the KPIs (including but not limited to customer churn, CS, and FTR) relating to support and CX, specifically ensuring that...
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People Operations Lead
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Vistas Global Full timeVistas Global requires an accomplished People Operations Lead to oversee its HR operations. The successful candidate will possess expertise in talent management, organizational design, and HR analytics.ResponsibilitiesLead the HR operations team to deliver high-quality HR services.Develop and implement HR strategies to drive business outcomes.Collaborate...
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Customer Engagement Director
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeOur goal at Snoonu is to radically transform the way people live by leveraging technology to connect them with endless possibilities.About This OpportunityThis position involves overseeing the development of targeted marketing campaigns to engage and retain customers.Key responsibilities include executing multichannel campaigns, analyzing their...
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Customer Experience Specialist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Full timeAnantara is seeking a highly motivated Customer Experience Specialist to join our team. In this role, you will be responsible for developing and implementing initiatives to enhance guest satisfaction, loyalty, and retention.Main Objectives:Design and implement guest engagement programs to improve satisfaction and loyalty.Conduct regular surveys and focus...
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Employee Engagement Specialist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAt lxbfYeaa, we're looking for a motivated and results-driven Employee Engagement Specialist to join our team.Job Purpose:Support the Employee Relations & Engagement Manager in executing all programs and processes related to employee engagement to create a sense of connection between employees and the organisation. Enhance internal policies and procedures,...
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Communication and Engagement Lead
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob SummaryWe are looking for a highly motivated Communication and Engagement Lead to join our team at lxbfYeaa. The ideal candidate will have 5 years of experience implementing or managing web sites or intranets, with a strong understanding of the principles of Usability and User Experience.Main Responsibilities:Coordinate key stakeholders, engaging and...
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Customer Engagement Lead
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleWe are seeking a highly skilled and experienced Marketing Officer to join our team at lxbfYeaa. The successful candidate will have a strong background in marketing and a passion for driving business growth through innovative campaigns and strategies.