Hospitality Services Coordinator

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Sprinklr Full time
About the Role:The Food and Beverage Service Lead is a critical position within our Food and Beverage team. In this role, you will play a key part in delivering exceptional quality and service to our guests. As a skilled communicator and problem-solver, you will work closely with the kitchen team to ensure seamless service delivery and exceed guest expectations.

In this role, you will be responsible for supervising the floor during meal periods, suggesting menu items to guests, and communicating effectively with the kitchen to ensure timely and accurate service delivery.

Key Accountabilities:
  • Supervising the floor during meal periods to ensure that all standards and sequence of service are met through all guests' interactions.
  • Suggesting the selection of food & beverage menu items to guests by offering appealing and precise descriptions of each item's ingredients, taste, and preparation methods.
  • Communicating rapidly and accurately with the kitchen about any needs or requests regarding guests; coordinating food timings; checking completed kitchen orders with the guests' original order; serving items to the guest table in a timely manner to ensure excellent food quality.
  • Anticipating guest needs, ascertaining satisfaction, offering suggestions, and responding urgently and appropriately to guest concerns and requests.
  • Properly and accurately closing guest checks; processing cash and credit card payments; properly settling voided checks or complimentary items.


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