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HR Coordinator

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About The Job

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow.

We're seeking a highly skilled Welfare and Support Coordinator to join our Doha hub team. As a key member of our employee welfare and support function, you will be responsible for coordinating and delivering tasks related to welfare assistance, employee relations, and maintenance of data in electronic and physical format.

Key Accountabilities Include:

  • Coordinate and conduct follow-ups for QRC appointments on behalf of employees, plan and facilitate welfare checks and visits as per established SLAs.
  • Create, update and maintain documents and databases as per the tasks performed within the scope of the department.
  • Monitor and extend support related to accommodation issues and queries as per established LOP in order to ensure a seamless and specific support function for Ground Services employees living in company accommodation.
  • Ensure that procedures, requirements and updates received from Management or HR are documented and maintained as per audit requirements in line with company policy.
  • Draft professional and effective written communication to the staff in terms of department updates, working hours during public holidays, updated policies, SOP.
  • Respond to emails and queries from employees, partner departments and Management in a timely manner to ensure that necessary information is disseminated accurately.
  • Facilitate the timely processing of lost documents, passport, RP for staff, especially when the same are lost/misplaced/stolen overseas.
  • Foster and maintain excellent relations with employees, team members, internal departments and relevant stakeholders.
  • Support related to email and written correspondence pertaining to the requirements of the Management, HR Employee Services, HR Immigration etc. to ensure the smooth running of the business.