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Guest Experience Coordinator

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full time

**Our Culture:**

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

**Job Description:**

We are looking for a seasoned Rooms Division Manager with luxury and lifestyle brand hotel experiences to join our team in Doha. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our luxury hotel, ensuring exceptional guest service, and maintaining high standards of hospitality.

**Key Responsibilities:**

  • Regularly audit/spot checks all financial transactions to ensure governmental regulations and data privacy requirements are met.
  • Form part of the crisis management team.
  • Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts.

**Requirements:**

  • Three years of guest service or hotel experience, including at least two years in a mid-management role, or an equivalent combination of education and experience.
  • Proficiency in Opera (PMS) and the Microsoft Office Suite is required.
  • Fluency in English - extra language skills would be great, but not essential.
  • Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math, and computers.
  • Flexibility - night, weekend, and holiday shifts are all part of the job.