IT Service Desk Professional
6 days ago
We are looking for a skilled Helpdesk L2 Engineer to join our Service Desk team. This role involves providing technical support and maintenance services to desktop PCs, telephone systems, wireless networks, and peripheral devices.
Core Responsibilities- Perform scheduled maintenance tasks on installed PCs, networks, telephone systems, and peripherals.
- Assess and resolve technical problems with software applications or network systems.
- Document each ticket thoroughly to guarantee efficient resolution.
- Present possible enhancements and system improvements to the IT Helpdesk Team Lead for assessment.
- Meet agreed-upon service levels and produce reports to track progress.
- Promote user satisfaction by providing excellent support and communication.
- Monitor and update ticket status in a timely manner.
- Escalate any unresolved issues to the IT Helpdesk Lead if necessary.
- A minimum of 8 years of experience in a Service Desk role.
- ITIL Foundation certification or equivalent.
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IT Service Desk Team Lead Professional
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Nakilat Full timePREFERRED QUALIFICATIONS:Job OverviewNakilat seeks a highly skilled IT Service Desk Team Lead to oversee the daily operations of our service desk function. As a key member of the IT team, you will be responsible for ensuring that all service levels are met in line with the needs of a safe and efficient IT operations within Nakilat and its joint ventures.Key...
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Service Desk Operations Lead
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar asgatech Full timeAs a Service Desk Operations Lead at Asgatech, you will play a crucial role in managing a busy Service Desk, ensuring clients receive an exceptional client experience. Your responsibilities will include managing and coordinating urgent and complicated support issues, acting as the incident manager in major incidents, and developing and mature phone & email...
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Technical Service Desk Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar asgatech Full timeAs a Technical Service Desk Manager at Asgatech, you will be responsible for overseeing the management of incidents, problems, changes, and service requests. This role requires someone who enjoys managing a busy Service Desk, ensuring clients receive an exceptional client experience while mentoring the Service Desk team and helping resolve escalated client...
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Service Desk Operations Manager Job
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Nakilat Full timeJob ResponsibilitiesOverviewThe IT Service Desk Team Lead will be responsible for managing the day-to-day operations of our service desk function. This includes providing consulting support to site organizations in regard to office automation, end-user computing projects, and training programs.Key AccountabilitiesService Desk Support and Operations: Provide...
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Service Desk Operator
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar ABC Consultants Full timeJob Summary:We are seeking a skilled Service Desk Analyst to join our team at ABC Consultants. As a key member of our IT support team, you will provide high-quality assistance to our clients, ensuring their needs are met promptly and efficiently.Responsibilities:Offer phone and email support to clients, addressing their technical queries and concerns.Monitor...
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Service Desk Leadership Position
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar asgatech Full timeIncident Resolution Specialist - asgatech in Borehamwood, Herts seeks an experienced Incident Resolution Specialist to oversee a busy Service Desk, ensuring clients receive great customer service, mentoring the team, and resolving escalated client issues. This is a challenging opportunity for a skilled individual to join a fast-growing Managed Services...
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IT Service Desk Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar ORACLe Full timeJob OverviewWe are seeking a highly skilled IT Service Desk Manager to join our team at ORACLe. As a key member of our support team, you will be responsible for ensuring that our customers receive exceptional service and support.The successful candidate will have a proven track record in technical support, with a strong focus on customer satisfaction and...
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Service Desk Supervisor
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar NAKILAT Full timeNakilat seeks a highly skilled and experienced Helpdesk Team Lead to join our IT department. As a key member of our team, you will be responsible for managing IT service desk staff coverage, preparing reports on SLA compliance, service desk metrics, and IT assets.Key Responsibilities:Establish and set the standard for the provision of support services within...
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Hotel Front Desk Professional
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels - Middle East Full timeAbout Premier Inn Hotels - Middle EastPremier Inn Hotels - Middle East is a leading hospitality company in the region, committed to delivering exceptional customer experiences. Our hotels offer a warm and welcoming environment for guests from all over the world.Job Description:We are seeking a highly skilled and experienced Hotel Front Desk Professional to...
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Front Desk Manager
14 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Doha Full timeJob descriptionAbout the Front Desk Manager Jobs in DohaCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and...
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Front Desk Coordinator
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Danat Qatar LLC Full timeJob DescriptionWe are seeking a highly motivated and organized Front Desk Coordinator to join our team at Danat Qatar LLC. The successful candidate will be responsible for coordinating front desk activities, managing guest requests, and providing exceptional customer service.Key Responsibilities:Coordinate front desk activities, including managing guest...
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Front Desk Service Coordinator
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full timeJob OverviewWe are seeking a dedicated Front Desk Service Coordinator to join our team at 1st-jobs in Doha, Qatar.Provide exceptional guest service, creating a positive first impression and addressing guest needs promptly.Collaborate with the Front Office Team to ensure efficient service delivery and maintain high standards of quality.Key...
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Graduate Service Desk Agent
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Deka Minas (Pty) Ltd Full timeWe are excited to announce an opportunity for a recent graduate to join our Service Desk Team as a Graduate Service Desk Agent.Job Overview:The successful candidate will be responsible for providing excellent customer service and technical support for our clients in the oil and gas industry.Responsibilities:Technical Support: Respond to customer inquiries...
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Front Desk Coordinator
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Step 2 Teaching Full timeJob OverviewAs a key member of our team at Step 2 Teaching, the Front Desk Coordinator plays a crucial role in ensuring seamless patient experiences. This dynamic individual will be responsible for managing front desk activities, providing exceptional customer service, and maintaining accurate records.
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Resort Front Desk Leader
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor Hotels Full timeAs a Resort Front Desk Leader, you will play a vital role in delivering exceptional guest experiences at Minor Hotels. This key position involves leading a team to provide outstanding service and resolving any guest concerns.ResponsibilitiesSupervise and motivate the Front Desk team to achieve exceptional customer service standards.Address any guest...
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Help Desk Technician
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar ABC Consultants Full timeService Desk Analyst Job Description:As a Service Desk Analyst at ABC Consultants, you will play a critical role in delivering exceptional customer service to our clients. Your primary responsibility will be to receive, evaluate, and respond to technical inquiries and issues from our clients.Key Duties:Assist clients with technical queries and problems via...
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Customer Service Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Grand Hyatt Full timeCompany Overview:Grand Hyatt Doha is a renowned hotel chain that prioritizes delivering exceptional guest experiences. Our core values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation guide our daily operations.The Role:We are seeking an experienced Assistant Manager to join our Front Office team. As the Assistant Manager - Front...
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Help Desk Technician
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking a highly skilled Help Desk Technician to join our team at lxbfYeaa. As an Apple Premium Reseller, we offer a wide range of Apple products and accessories to our customers.About the RoleThe Help Desk Technician will be responsible for providing technical support and assistance to our customers, ensuring their Apple devices and software function...
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Front Desk Associate
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels & Resorts EMEA Full timeWe are seeking a dedicated professional to handle hotel reception duties, including check-in, check-out, and guest inquiries. To excel in this role, you should be proficient in Opera PMS and VICAS System, possess excellent communication skills in Arabic and English, and demonstrate the ability to collaborate effectively with other departments to ensure a...
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IT Help Desk Specialist
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full timeJob Overview:We are seeking an IT Help Desk Specialist to provide technical support and assistance to our clients. The ideal candidate will have a strong understanding of computer systems, software applications, and networking fundamentals.Key Responsibilities:Respond to help desk tickets and resolve technical issues for hardware, software, and network...